SERVICE SUPPORT OFFICER
| Posting date: | 05 February 2026 |
|---|---|
| Salary: | £25,583 to £26,403 per year |
| Hours: | Full time |
| Closing date: | 06 March 2026 |
| Location: | HU1 1HJ |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 33376 |
Summary
We are looking for a motivated, conscientious and efficient individual who is customer focused, is able to take initiative and is able to work to tight deadlines in a demanding environment.
You must have a passion for working for vulnerable customers in a fast paced working environment and be able to use your initiative to resolve complex situations.
You must have previous experience of working in an office/administration environment, with an understanding of the service are and also have experience of delivering services ensuring excellent customer experiences.
An NVQ level 2 or equivalent qualification, skills and experience is essential.
For an informal discussion about the role, please contact Elaine Reed - Project Officer on 01482 614 316 or email elaine.reed@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.