Administrator Inclusion and SEND Advice Service
| Posting date: | 03 February 2026 |
|---|---|
| Salary: | £26,403 to £27,694 per year |
| Hours: | Full time |
| Closing date: | 17 February 2026 |
| Location: | Keynsham, Bristol |
| Remote working: | Hybrid - work remotely up to 5 days per week |
| Company: | Bath & North East Somerset Council |
| Job type: | Permanent |
| Job reference: | RITM0232633 |
Summary
About the Team:
It’s an exciting time to join the Inclusion and SEND Advice Service Team as we begin our second year of working with our education settings. The service offers first line support for B&NES education settings, from early years to FE College, as part of the SEND System of Support.
About the Role:
We are seeking a highly motivated person with excellent communication skills. You will provide business support for the Inclusion and SEND Advice Service. You will support the day-to-day administrative activities of the advice service including responding to queries by telephone, email and an online request system alongside administrative duties such as recording and maintaining confidential records.
You will be based full time in Keynsham Civic Centre, Monday to Friday, during office hours.
About You:
• GCSE level qualification or equivalent
• Administrative experience
• Experience of working in children’s services or relevant professional environment
• IT literate with proven ability to use a database and word processing skills
• Good communication skills, both verbal and written
• Organisational skills and a proven ability to work on own initiative
You can expect:
• A comprehensive induction
• Regular supervision with your line manager
• Training opportunities, through the council’s training package covering IT skills and Safeguarding and Child Protection courses
If you are interested in this post and require more details or you would like to chat through the role and what’s involved, please contact Donna Harris, Business Manager for the Inclusion and SEND Advice Service on 01225 394660 or email donna_harris@bathnes.gov.uk
It’s an exciting time to join the Inclusion and SEND Advice Service Team as we begin our second year of working with our education settings. The service offers first line support for B&NES education settings, from early years to FE College, as part of the SEND System of Support.
About the Role:
We are seeking a highly motivated person with excellent communication skills. You will provide business support for the Inclusion and SEND Advice Service. You will support the day-to-day administrative activities of the advice service including responding to queries by telephone, email and an online request system alongside administrative duties such as recording and maintaining confidential records.
You will be based full time in Keynsham Civic Centre, Monday to Friday, during office hours.
About You:
• GCSE level qualification or equivalent
• Administrative experience
• Experience of working in children’s services or relevant professional environment
• IT literate with proven ability to use a database and word processing skills
• Good communication skills, both verbal and written
• Organisational skills and a proven ability to work on own initiative
You can expect:
• A comprehensive induction
• Regular supervision with your line manager
• Training opportunities, through the council’s training package covering IT skills and Safeguarding and Child Protection courses
If you are interested in this post and require more details or you would like to chat through the role and what’s involved, please contact Donna Harris, Business Manager for the Inclusion and SEND Advice Service on 01225 394660 or email donna_harris@bathnes.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.