Business Development Executive
| Posting date: | 02 February 2026 |
|---|---|
| Salary: | £25,000 to £26,793 per year |
| Hours: | Full time |
| Closing date: | 04 March 2026 |
| Location: | LS11 0NE |
| Remote working: | On-site only |
| Company: | Capita plc |
| Job type: | Permanent |
| Job reference: | 10116808-42284 |
Summary
We are seeking a driven and customer-focused Business Development Executive to join our team. This role is pivotal in driving revenue growth, delivering exceptional customer service, and supporting our clients across multiple channels. You will be responsible for managing the full sales cycle, resolving service queries, and collaborating with internal teams to ensure a seamless customer experience. Key Responsibilities:
Sales
• Proactively engage with customers to identify needs and upsell relevant products and services through an omnichannel approach for our client, Samsung
• Manage stock allocation and assist customers with product selection.
• Proactive pipeline management to maximize customer value & deliver individual & team targets.
• Build and maintain strong relationships with clients.
• Collaborate effectively with field-based BDM team to deliver tailored solutions and drive account growth
Service
• Resolve issues and queries promptly and professionally.
• Build and maintain strong relationships with clients.
• Collaborate with internal support teams to deliver excellent customer service.
• Guide customers through website navigation and provide support.
Key Competencies & Required Skills:
• Proven experience in sales and or business development.
• Strong communication and interpersonal skills.
• Ability to manage multiple priorities and work across various communication channels.
• Analytical mindset with a focus on achieving targets and KPIs.
• Proactive approach to problem-solving and customer service.
• Comfortable working in a fast-paced, hybrid environment.
• Must be able to work from the Leeds office a minimum of 2 days per week.
Benefits:
We offer full training and support when you join us, and there will be opportunities to grow and develop within the business.
As part of this pioneering team, you will also receive additional levels of ongoing coaching and development. There will also be incentives and bonuses on offer for delivering key objectives within your role, additionally we also offer:
• A competitive salary, £26,793.00 per annum
• Lucrative Monthly Bonus Scheme
• A pension scheme
• A wide range of discounts on many products and services
• A cycle2work scheme
• Interest free season ticket loans
• On-site parking
• Apprenticeship programme leading to a formally recognised professional qualification from the CMI in Management & Leadership Development
• Plus more
With more than 14,500 colleagues across 19 contact centres in the UK, Capita Customer Management is the perfect place to further your customer experience career. So, if you are passionate about customer service, and want to contribute to the success of our partnerships, apply now.
What We Hope You'll Do Next
Click Apply Now to complete our short application and attach your CV.
If your experience and skills match, we'll contact you to discuss the role further.
We're committed to building a diverse and representative workforce and accelerating gender and ethnic representation in leadership. Applications from women and individuals from Black, Asian and other ethnic minority backgrounds are particularly welcome.
As an equal opportunity and Disability Confident employer, we recruit and develop people based on merit and passion. If you need the job description or application in an alternative format, or require adjustments during the process, please email reasonableadjustments@capita.com.
For more information about equal opportunities and process adjustments, visit the Capita Careers website.
Proud member of the Disability Confident employer scheme