Workplace Host
| Posting date: | 21 January 2026 |
|---|---|
| Hours: | Full time |
| Closing date: | 20 February 2026 |
| Location: | Reading, Berkshire |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 151587 |
Summary
Workplace Host
Contract: Professional Services, Production & Technology
Location: Reading, RG2 6UU
Hours of work: 37.5
Contract Type: Permanent
We are seeking a proactive and customer-focused Workplace Host to deliver exceptional front-of-house and facilities support across a large, multi-floor corporate office.
This is a varied and hands-on role that combines reception duties, facilities management, post and print room operations, and event/meeting room coordination.
Job Description
The ideal candidate will be flexible, organised, and enthusiastic about providing a high-quality experience for visitors and employees alike.
You will play a key role in maintaining professional standards, supporting day-to-day operations, and ensuring the smooth running of a dynamic workplace environment.
Key Responsibilities
Act as the first point of contact for visitors, managing check-in, badges, calls, and emails.
Liaise with security, couriers, and vendors to ensure seamless front-of-house operations.
Conduct daily checks of meeting rooms, restrooms, and common areas, logging and following up on maintenance issues.
Support health and safety compliance and manage facilities supplies and records.
Deliver a high-quality on-site experience, handling feedback and driving service improvements.
Sort and distribute mail and packages, manage print jobs and equipment, and coordinate deliveries.
Organise meeting room bookings, setup/takedown, and coordinate AV, furniture, and catering requirements.
Assist with internal events and meetings, ensuring all logistical and operational needs are met.
Professional and Personal Competencies/Qualifications
Previous experience in facilities management, reception/front-of-house, or a customer-facing role.
Excellent verbal and written communication skills, with the ability to interact professionally at all levels.
Strong customer service orientation and a proactive approach to problem-solving.
Highly organised with the ability to manage multiple tasks and maintain accuracy.
Proficient in Microsoft Office Suite; experience with room booking and visitor management systems is a plus.
Flexible and adaptable to changing priorities in a fast-paced environment.
A collaborative team player with strong attention to detail.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Professional Services, Production & Technology
Location: Reading, RG2 6UU
Hours of work: 37.5
Contract Type: Permanent
We are seeking a proactive and customer-focused Workplace Host to deliver exceptional front-of-house and facilities support across a large, multi-floor corporate office.
This is a varied and hands-on role that combines reception duties, facilities management, post and print room operations, and event/meeting room coordination.
Job Description
The ideal candidate will be flexible, organised, and enthusiastic about providing a high-quality experience for visitors and employees alike.
You will play a key role in maintaining professional standards, supporting day-to-day operations, and ensuring the smooth running of a dynamic workplace environment.
Key Responsibilities
Act as the first point of contact for visitors, managing check-in, badges, calls, and emails.
Liaise with security, couriers, and vendors to ensure seamless front-of-house operations.
Conduct daily checks of meeting rooms, restrooms, and common areas, logging and following up on maintenance issues.
Support health and safety compliance and manage facilities supplies and records.
Deliver a high-quality on-site experience, handling feedback and driving service improvements.
Sort and distribute mail and packages, manage print jobs and equipment, and coordinate deliveries.
Organise meeting room bookings, setup/takedown, and coordinate AV, furniture, and catering requirements.
Assist with internal events and meetings, ensuring all logistical and operational needs are met.
Professional and Personal Competencies/Qualifications
Previous experience in facilities management, reception/front-of-house, or a customer-facing role.
Excellent verbal and written communication skills, with the ability to interact professionally at all levels.
Strong customer service orientation and a proactive approach to problem-solving.
Highly organised with the ability to manage multiple tasks and maintain accuracy.
Proficient in Microsoft Office Suite; experience with room booking and visitor management systems is a plus.
Flexible and adaptable to changing priorities in a fast-paced environment.
A collaborative team player with strong attention to detail.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.