SENIOR BENEFITS TECHNICAL SUPPORT OFFICER
| Posting date: | 20 January 2026 |
|---|---|
| Salary: | £36,363 to £39,152 per year |
| Hours: | Part time |
| Closing date: | 03 February 2026 |
| Location: | HU12AG |
| Company: | Hull City Council |
| Job type: | Permanent |
| Job reference: | 33429 |
Summary
Senior Benefits Technical Support Officer – Grade 8 15 hours per week
Job Evaluation Reference
NC4773
Assignment Number
70028707
Position Number
1086128
An exciting opportunity has arisen within the Housing Benefit Team.
Reporting directly to the Housing Benefit Assessment Manager, we are looking to recruit an enthusiastic, hardworking individual who is willing to take on a challenge and is committed to developing their skills and knowledge. This post is permanent for 15 hours per week Monday to Friday.
We are looking for a highly motivated, customer focused individual to predominantly help manage the work resulting from applications for Housing Benefit from tenants within Specified Accommodation (Supported Housing) schemes, ensuring that claims and the work associated is efficiently processed within given timescales and providers and stakeholders receive accurate and timely information in accordance with legislation and Council policy.
Applicants will be tasked with ensuring the service is delivered as flexibly as possible to best meet the needs and demands of the customer and will need to keep abreast of legislative changes in respect to Housing Benefit and Council Tax Reduction to ensure the service remains compliant in operational and policy activity to ensure that all are determined in accordance with legislative requirements, statutory time limits and internal targets.
The successful candidate will have practical experience of working in a benefits environment enabling a thorough knowledge of Housing and Council Tax Benefit legislation, procedures and best practice.
Previous supervisory experience is essential.
For an informal discussion regarding this post please contact Mark Bell – Housing Benefits Assessment Manager on ext. 3212 or email mark.bell@hullcc.gov.uk
Job Evaluation Reference
NC4773
Assignment Number
70028707
Position Number
1086128
An exciting opportunity has arisen within the Housing Benefit Team.
Reporting directly to the Housing Benefit Assessment Manager, we are looking to recruit an enthusiastic, hardworking individual who is willing to take on a challenge and is committed to developing their skills and knowledge. This post is permanent for 15 hours per week Monday to Friday.
We are looking for a highly motivated, customer focused individual to predominantly help manage the work resulting from applications for Housing Benefit from tenants within Specified Accommodation (Supported Housing) schemes, ensuring that claims and the work associated is efficiently processed within given timescales and providers and stakeholders receive accurate and timely information in accordance with legislation and Council policy.
Applicants will be tasked with ensuring the service is delivered as flexibly as possible to best meet the needs and demands of the customer and will need to keep abreast of legislative changes in respect to Housing Benefit and Council Tax Reduction to ensure the service remains compliant in operational and policy activity to ensure that all are determined in accordance with legislative requirements, statutory time limits and internal targets.
The successful candidate will have practical experience of working in a benefits environment enabling a thorough knowledge of Housing and Council Tax Benefit legislation, procedures and best practice.
Previous supervisory experience is essential.
For an informal discussion regarding this post please contact Mark Bell – Housing Benefits Assessment Manager on ext. 3212 or email mark.bell@hullcc.gov.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.