Patient Services Supervisor
| Posting date: | 19 January 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 18 February 2026 |
| Location: | Enfield, London |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 150160 |
Summary
Patient Services Supervisor
Contract: Healthcare
Location: London, EN2 8JL
Hours of work: 22 (Saturday & Sunday, 07:00 - 19:00)
Contract Type: Permanent
Are you passionate about delivering exceptional patient services in a healthcare setting?
We’re looking for a Patient Services Supervisor to lead and support our team in providing high-quality cleaning and catering services that ensure a safe, hygienic, and welcoming environment for patients, staff, and visitors.
Job Description
As the Patient Services Supervisor, you will play a key role in maintaining the highest standards of cleanliness and food safety across the hospital.
You’ll supervise and motivate the team, ensuring compliance with health, safety, and infection control policies while delivering services efficiently and professionally.
Key Responsibilities
Supervise, train, and support staff to achieve service standards in cleaning and catering.
Organise and allocate work schedules, ensuring adherence to quality and safety requirements.
Monitor and maintain stock, equipment, and uniforms for your team.
Ensure compliance with company and Trust policies, including health, safety, and confidentiality.
Conduct team meetings, performance reviews, and return-to-work discussions.
Maintain accurate records for quality monitoring, training, and staff performance.
Respond proactively to service needs and escalate issues as required.
Professional and Personal Competencies/Qualifications
Previous experience managing teams in a healthcare or hospitality environment.
Level 2 Food Safety qualification (training can be provided).
Knowledge and understanding of health, safety, and hygiene standards.
Level 3 Food Safety qualification.
Knowledge of National Cleaning Standards 2021.
Excellent communication and organisational skills.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Healthcare
Location: London, EN2 8JL
Hours of work: 22 (Saturday & Sunday, 07:00 - 19:00)
Contract Type: Permanent
Are you passionate about delivering exceptional patient services in a healthcare setting?
We’re looking for a Patient Services Supervisor to lead and support our team in providing high-quality cleaning and catering services that ensure a safe, hygienic, and welcoming environment for patients, staff, and visitors.
Job Description
As the Patient Services Supervisor, you will play a key role in maintaining the highest standards of cleanliness and food safety across the hospital.
You’ll supervise and motivate the team, ensuring compliance with health, safety, and infection control policies while delivering services efficiently and professionally.
Key Responsibilities
Supervise, train, and support staff to achieve service standards in cleaning and catering.
Organise and allocate work schedules, ensuring adherence to quality and safety requirements.
Monitor and maintain stock, equipment, and uniforms for your team.
Ensure compliance with company and Trust policies, including health, safety, and confidentiality.
Conduct team meetings, performance reviews, and return-to-work discussions.
Maintain accurate records for quality monitoring, training, and staff performance.
Respond proactively to service needs and escalate issues as required.
Professional and Personal Competencies/Qualifications
Previous experience managing teams in a healthcare or hospitality environment.
Level 2 Food Safety qualification (training can be provided).
Knowledge and understanding of health, safety, and hygiene standards.
Level 3 Food Safety qualification.
Knowledge of National Cleaning Standards 2021.
Excellent communication and organisational skills.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.