Tenancy Sustainment Officer
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £32,597 to £36,363 per year |
| Hours: | Full time |
| Closing date: | 01 February 2026 |
| Location: | Winchester, Hampshire |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Winchester City Council |
| Job type: | Permanent |
| Job reference: | 1997 |
Summary
We have an exciting opportunity for a Tenancy Sustainment Officer to join our expanding Housing Support Team.
Our services help tenants maintain their homes, reach their goals and live independent fulfilling lives.
The successful candidate will be responsible for delivering holistic, housing-related support to our tenants using a person-centred approach. You will work with tenants assisting them to access services and to maintain their tenancies and avoid eviction.
We are looking for someone with excellent interpersonal and engagement skills who has experience of supporting a diverse client group.
You will also have a track record of successful partnership working to achieve positive outcomes.
We offer some of the best terms and conditions available in local government, including:
- Employer paid health plan.
- Salary sacrifice scheme for cars and bikes
- Discounts at a range of major high street brands and the two leisure centres in the district
- 26 days annual leave (rising to 33 days annual leave depending on length of service)
- Flexible working arrangements
- 13 days additional flexi leave per year (subject to operational requirements)
- Option to buy 5 days annual leave.
- Free Parking
- Membership of the Local Government Pension scheme
- Support for continuous professional development
Please note, as part of our interview process you will be required to complete a written test.
If you feel you have the skills and experience to join our dedicated team, we would like to hear from you.
For an informal discussion about this post and the opportunities it offers, please contact Samantha Lee, Financial Inclusion Officer, on 07980 732100.
Our services help tenants maintain their homes, reach their goals and live independent fulfilling lives.
The successful candidate will be responsible for delivering holistic, housing-related support to our tenants using a person-centred approach. You will work with tenants assisting them to access services and to maintain their tenancies and avoid eviction.
We are looking for someone with excellent interpersonal and engagement skills who has experience of supporting a diverse client group.
You will also have a track record of successful partnership working to achieve positive outcomes.
We offer some of the best terms and conditions available in local government, including:
- Employer paid health plan.
- Salary sacrifice scheme for cars and bikes
- Discounts at a range of major high street brands and the two leisure centres in the district
- 26 days annual leave (rising to 33 days annual leave depending on length of service)
- Flexible working arrangements
- 13 days additional flexi leave per year (subject to operational requirements)
- Option to buy 5 days annual leave.
- Free Parking
- Membership of the Local Government Pension scheme
- Support for continuous professional development
Please note, as part of our interview process you will be required to complete a written test.
If you feel you have the skills and experience to join our dedicated team, we would like to hear from you.
For an informal discussion about this post and the opportunities it offers, please contact Samantha Lee, Financial Inclusion Officer, on 07980 732100.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.