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Housing Needs Officer

Job details
Posting date: 16 January 2026
Salary: £36,363 to £39,152 per year
Hours: Full time
Closing date: 01 February 2026
Location: Burnley, Lancashire
Remote working: Hybrid - work remotely up to 2 days per week
Company: Burnley Borough Council
Job type: Temporary
Job reference: 336

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Summary

Initially funded for 3 years

An exciting opportunity has arisen for a Housing Needs Officer to join our busy Housing Needs Team.

We are seeking someone with experience of working directly with members of the public and working in collaboration with others to achieve positive results. You should have a good understanding of the issues faced by individuals who are threatened with homeless or in housing need.

Ideally, you will have experience of providing frontline support to vulnerable clients facing a housing crisis, developing support or personal housing plans with clients, and applying national legislation to the decision-making process.

The successful candidate will have a strong focus on the needs of the people that are seeking assistance, whilst being able to manage customers’ expectations, and the ability to work effectively in a fast-paced environment.

You should be a strong team player who embraces change and is able to work flexibly in order to meet the needs of the service and the people that we assist.

The Council offers a generous salary, pension, holiday entitlement and exceptional work/life balance initiatives. This is an opportunity not to be missed.

If you meet the essential criteria and feel you have the passion and desire to work with us, we would love to hear from you.

For an informal discussion on the content of the job description or person specification, please contact Cassandra Darling on 01282 475835

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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