Audiences & Front of House Coordinator
| Posting date: | 12 January 2026 |
|---|---|
| Salary: | £26,000 per year |
| Hours: | Full time |
| Closing date: | 02 February 2026 |
| Location: | B1 2HS |
| Remote working: | On-site only |
| Company: | Ikon Gallery |
| Job type: | Permanent |
| Job reference: |
Summary
Overview
We are seeking a highly organised and proactive Audiences & Front of House Coordinator to join our team. This is a key role in ensuring an exceptional visitor experience while supporting the development of audience engagement.
As Audiences & Front of House Coordinator, you will work alongside one other Audiences & Front of House Coordinator with whom you will share responsibilities. Coordinators will take responsibility for leading and coordinating the Front of House team, overseeing recruitment, training, and day-to-day operations. You will also play an important role in audience development by supporting the collection and reporting of visitor data. Alongside these responsibilities, you will be an active member of the Front of House team, contributing to exhibition invigilation, assisting with events, and ensuring every visitor receives a warm and welcoming experience.
The successful candidate will be passionate about creating memorable visitor experiences and fostering audience engagement.
Key Competencies
We are looking for an individual who:
Is committed to delivering excellent customer service and creating memorable visitor experiences
Shows a high level of responsibility, diligence, and a practical approach to challenges
Possesses proven experience in people management, including coordinating staff teams and managing rotas
Has excellent organisational and administrative skills, with an eye for accuracy and high degree of numeracy
Demonstrates strong communication and interpersonal skills
Can prioritise workload effectively and can manage multiple priorities and tasks simultaneously
Is confident using Microsoft Office, particularly Excel, and comfortable with customer relationship management (CRM) systems and / or databases
Works well both independently and as part of a team
Has a sound understanding of health and safety practices and experience as a key holder
Has an interest in contemporary visual arts (desirable)
For a complete job description and to download the application form, please visit Ikon's website.
We are seeking a highly organised and proactive Audiences & Front of House Coordinator to join our team. This is a key role in ensuring an exceptional visitor experience while supporting the development of audience engagement.
As Audiences & Front of House Coordinator, you will work alongside one other Audiences & Front of House Coordinator with whom you will share responsibilities. Coordinators will take responsibility for leading and coordinating the Front of House team, overseeing recruitment, training, and day-to-day operations. You will also play an important role in audience development by supporting the collection and reporting of visitor data. Alongside these responsibilities, you will be an active member of the Front of House team, contributing to exhibition invigilation, assisting with events, and ensuring every visitor receives a warm and welcoming experience.
The successful candidate will be passionate about creating memorable visitor experiences and fostering audience engagement.
Key Competencies
We are looking for an individual who:
Is committed to delivering excellent customer service and creating memorable visitor experiences
Shows a high level of responsibility, diligence, and a practical approach to challenges
Possesses proven experience in people management, including coordinating staff teams and managing rotas
Has excellent organisational and administrative skills, with an eye for accuracy and high degree of numeracy
Demonstrates strong communication and interpersonal skills
Can prioritise workload effectively and can manage multiple priorities and tasks simultaneously
Is confident using Microsoft Office, particularly Excel, and comfortable with customer relationship management (CRM) systems and / or databases
Works well both independently and as part of a team
Has a sound understanding of health and safety practices and experience as a key holder
Has an interest in contemporary visual arts (desirable)
For a complete job description and to download the application form, please visit Ikon's website.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.