Patient Experience Administrative Assistant
| Posting date: | 07 January 2026 |
|---|---|
| Salary: | £24,937 to £26,598 per year |
| Additional salary information: | £24937 - £26598 a year |
| Hours: | Full time |
| Closing date: | 20 January 2026 |
| Location: | Liverpool, L69 3GF |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A1812-26-0001 |
Summary
Complaints and feedback logged accurately within 2 working days; acknowledgements sent within 3 working days. Monthly feedback summaries and KO14b statutory reporting completed accurately and on time. Meetings organised with agendas, minutes, and follow-up actions completed on schedule. Evidence of contribution to smooth running of complaints, learning events, and engagement activities. Positive feedback from the Patient Experience Lead regarding reliability, accuracy, and timeliness. Accurate input of complaints, learning events, and patient feedback into dashboards and reports.