Junior Office Administrator
| Dyddiad hysbysebu: | 05 Ionawr 2026 |
|---|---|
| Cyflog: | £12 i £13 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Chwefror 2026 |
| Lleoliad: | HP1 |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Pioneering People |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | BW/P286/JOA-0202-43919 |
Crynodeb
Junior Office Administrator (Plumbing & Heating) – Hemel Hempstead – Starting Min Wage (£12.21 Per Hour)
GasFlow Heating are a well-established and growing plumbing and heating company with an exciting opportunity for a Junior Office Administrator to join our friendly, fast-paced team.
This is an ideal role for someone organised, confident on the phone, and eager to learn — with the opportunity to support office operations, help manage engineer schedules, and assist with social media and customer communications.
Key Responsibilities of the Junior Office Administrator:
Office & Customer Support
• Answering incoming calls and emails, handling enquiries professionally
• Booking jobs and updating customer information accurately
• Supporting general office duties including filing, documentation, and record keeping
• Following up with customers to confirm appointments, gather feedback, and support aftercare
Engineer Scheduling & Coordination
• Assisting with day-to-day scheduling and organising engineers’ diaries
• Helping allocate jobs efficiently based on location, urgency, and availability
• Communicating with engineers and customers to ensure smooth job flow
• Keeping job sheets, notes, and updates organised and accessible
Workflow & Process Support
• Helping create and maintain clear office workflows (e.g., from enquiry → booking → job completion → invoice follow-up)
• Supporting the team with consistent admin processes to improve efficiency
• Tracking job progress and keeping internal systems up to date
• Supporting basic reporting and compiling stats (enquiries, bookings, customer follow-up, etc.)
Social Media & Marketing Support
• Assisting our social media company (before/after photos, service reminders, promotions)
• Helping organise content with liaising with social media company / attend to take photos.
• Responding to basic messages and enquiries on social media (where required)
• Supporting simple marketing tasks such as updating templates, quotes, or service posts
Required Skills:
• Strong communication skills (written and verbal)
• Confident speaking with customers and team members
• Excellent organisation and time management
• Strong attention to detail and accurate record keeping
• Able to prioritise tasks and manage a busy workload
• Comfortable working independently and as part of a team
• Good IT skills and confidence using Microsoft Office (Word, Excel, Outlook)
• Flexible, proactive attitude with a willingness to learn new systems and processes
Ideal Candidate
You’ll be someone who enjoys organising, keeping things running smoothly, and helping a busy team stay on track — especially when schedules change quickly day-to-day.
What’s Next?
Apply for this exciting new Junior Office Administrator position today for immediate consideration.