Operational Manager Internal Medicine | Milton Keynes University Hospital NHS Foundation Trust
| Dyddiad hysbysebu: | 05 Ionawr 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £55,690 - £62,682 Per annum pro rata |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 04 Chwefror 2026 |
| Lleoliad: | Milton Keynes, MK6 5LD |
| Cwmni: | Milton Keynes University Hospital NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7713538/430-MED25-456A |
Crynodeb
Operations Manager
Department:Medicine
Band: 8a, £55,690 - £62,682 Per annum pro rata
Hours: Part Time, 30 hours per week, all MKUH roles will be considered for flexible working
Are you passionate about improving patient care and experience for some of the most vulnerable individuals in our community? We are seeking a Frailty Operations Manager to join our dynamic Operational Team within the Medicine Division, focusing on the development and delivery of Frailty Services.
About the Role
This is an exciting opportunity to work in a fast-paced, friendly, and supportive environment, perfect for those seeking a fresh challenge. The Frailty Operations Manager will play a pivotal role in supporting and improving frailty services across the Division, ensuring high-quality care for patients who are classified as being frail.
Frailty services are a critical part of our future strategy, given the growing aging population and increasing complexity of care. This role will oversee and contribute to the development of key services, including (but not limited to):
• Frailty Same Day Emergency Care (SDEC)
• Two soon to be established Frailty Wards
• Stroke Service
'We care We communicate We collaborate We contribute'
Please note: We are unable to offer sponsorship for this role.
Interview date:29 January 2025
Key Responsibilities
• Drive operational excellence across frailty pathways.
• Identify service inefficiencies and lead improvement projects.
• Collaborate with multidisciplinary teams and stakeholders to enhance patient flow and experience.
• Ensure compliance with National Targets, manage Capacity and Demand, and align with the wider NHS strategic context.
• Support the delivery of high-quality, patient-centred care.
About You
We are looking for someone who:
• Has excellent organisational and communication skills.
• Can build strong relationships and influence stakeholders effectively.
• Demonstrates initiative, critical thinking, and problem-solving abilities.
• Understands operational priorities within the NHS, including performance targets and service delivery challenges.
• Has experience in managing projects and driving service improvements.
Why Join MKUH?
• Professional Development: All new managers participate in the MK Managers Way training programme, with further development opportunities actively encouraged and supported.
• Inclusive Culture: We value diversity and foster an environment where everyone can thrive.
• Impactful Work: Your role will directly contribute to improving patient outcomes and shaping the future of frailty care.
Milton Keynes University Hospital, in proud partnership with the University of Buckingham, is a University Teaching Hospital committed to advancing patient care through cutting-edge research and education. With a “Good” rating from the CQC and significant investment underway, this is an exciting time to join our team and grow your career.
As a medium sized general hospital, we provide a full range of general medical and surgical services, including a busy Emergency Department, Maternity, and Paediatrics. As the population of our city and surrounding areas continues to grow rapidly, we are expanding and enhancing our facilities to meet rising demand and improve access to care for all our communities.
We are also proud to offer a growing portfolio of specialist services. In January 2025 we opened our state-of-the-art Radiotherapy Centre, bringing advanced cancer treatment closer to home. Our services also include neonatology, specialist surgical care, and a wide range of diagnostics, supported by the new Community Diagnostic Centre at Whitehouse Health Centre.
Further investment is underway, including the construction of Oak Wards – a new ward block featuring two 24-bed wards – and the recently approved Women and Children’s Centre, set to open by 2030.
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NHS Staff Survey: 73.4% of our staff feel they receive the respect they deserve from colleagues—a meaningful improvement from last year. At MKUH, mutual respect isn’t just a value—it’s a daily reality.
Highly visible individual; key in ensuring the safe, effective and efficient
utilisation of resources within the division.
Build strong and abiding working relationships with the CSU team, across the multidisciplinary team. This would also include established, mature outward facing relations across the organisation and with key external agencies/ organisations outside of MKUH
Line management responsibility for the service manager and graduate
management trainee.
Please refer to attached Job description for further information.
We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity, and embracing inclusion. We welcome applications from everyone interested in working for us.
MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices.
We reserve the right to expire vacancies prior to the advertised closing date once enough applications have been received.
MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology.
By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers.
Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.
This advert closes on Sunday 18 Jan 2026