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Central Services Administrator

Job details
Posting date: 30 December 2025
Hours: Full time
Closing date: 29 January 2026
Location: TW6 2RS
Company: Mitie
Job type: Permanent
Job reference: 87675

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Summary

Central Services Administrator

Location: Heathrow AirportContract Type: Full-time

About the RoleWe're looking for an organised and proactive Administrator to join our team at Heathrow Airport. You'll play a key role in supporting both Hard and Soft Services, ensuring smooth administration and compliance with processes and KPIs. This is a fast-paced role where attention to detail and strong communication skills are essentia

What You'll Do
-Manage all work orders across the Heathrow contract, ensuring timely completion.

-Support engineers, supervisors, and managers with service-related administration.

-Monitor upcoming and overdue work orders and escalate issues where needed.

-Run and interpret Power BI reports to track performance.

-Coordinate weekly meetings with operational supervisors.

-Raise and receipt purchase orders, check quotes, and assist with finance queries.

-Upload approved quotes and documentation into client systems (Maximo).

-Distribute new jobs promptly to engineers and subcontractors.

-Maintain a 60-day PM lookahead schedule for planned maintenance.

-Order and track uniforms, stationery, and deliveries.

-Answer calls professionally and take confidential meeting notes when required.

-Learn new systems and processes as they are introduced.

What We're Looking For
-Strong administration skills with the ability to multitask in a busy environment.

-Excellent attention to detail and organisational skills.

-Knowledge of Excel, Maximo, Oracle, SAP, and Power BI.

-Understanding of health and safety practices.

-Ability to build positive relationships and communicate effectively.

-Experience in managing KPIs and deadlines.



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