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Housing and Customer Service Coordinator

Job details
Posting date: 12 December 2025
Salary: £16.00 to £17.00 per hour
Additional salary information: £16.15 per hour
Hours: Full time
Closing date: 02 January 2026
Location: Blackburn, Lancashire, BB5 0DA
Company: Hays Specialist Recruitment
Job type: Temporary
Job reference: 4755285_1765548340

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Summary

Your new company
We are currently recruiting a Housing and Customer Service Coordinator to work across 2-3 retirement living schemes based in Blackburn.

Your new role
You will work within a retirement living scheme for age 55+. You will be responsible for all aspects of housing management, including tenancy enforcement, allocations and lettings, health and safety and ensuring the wellbeing and safeguarding of all customers is effectively managed.
This is a full-time role, working Monday-Friday 9-5pm. This is an on-site role, and you will work between two sites, one based in Great Hardswood, the other in Accrington and you will be expected to cover other schemes within the Blackburn area as and when required. You would ideally need access to a vehicle as you will be required to drive between sites.

What you'll need to succeed

The successful candidate will have knowledge of housing management legislation, experience of delivering excellent customer service and experience of working in a high-performing team, achieving targets whilst delivering outstanding services.

You will be a highly motivated, organised individual who has good attention to detail and is able to work effectively as part of a team and on your own initiative.


What you'll get in return
You will receive a competitive hourly rate along with holiday pay accrual.

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

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