Fingerprint Comparison Officer
| Posting date: | 08 December 2025 |
|---|---|
| Salary: | £42,539 to £45,517 per year |
| Additional salary information: | London: £42,539 £45,517 Annualised Hours Allowance (AHA): 19.2% Recruitment Retention Allowance: £1,600 |
| Hours: | Full time |
| Closing date: | 02 January 2026 |
| Location: | Croydon |
| Company: | Government Recruitment Service |
| Job type: | Permanent |
| Job reference: | 439540/1 |
Summary
The Customer Services Group brings together Asylum & Human Rights Operations, Asylum Support, Accommodation, Resettlement, and Asylum Returns & Transformation, Passports, Citizenship & Civil Registration, Customer Operations Support Services and Visa Status & Information. As a major operational arm of the Home Office, we play a vital role in supporting the economy and cultural life of the UK.
This is an exciting opportunity for an enthusiastic and motivated individual to join a business critical Home Office technical team supporting front-line operations. The Immigration Fingerprint Bureau (IFB), is a specialist unit within UK Visas & Immigration (UKVI) providing an essential biometric checking service to UKVI, Border Force, and Immigration Enforcement and on occasions UK law enforcement. Its core responsibility is to:
- Fix an identity to an individual at the earliest opportunity.
- Identify those who are attempting to deceive and facilitate the legitimate travel of others.
IFB comprises of a small team of highly motivated Fingerprint Experts and Technicians. It is the only non-criminal fingerprint bureau in the UK and is accredited to ISO 9001:2015 standard.
You will be experienced in fingerprint comparison, you will undertake the duties required to ensure an efficient, effective biometric checking and enquiry service for operational teams, carrying out both fingerprint verification and validation activities and supervising Fingerprint Technicians as part of this process.
The primary system used in IFB is the Immigration & Asylum Biometric System (IABS) and you will receive training in its full functionality. This will include basic facial matching training to enable you to process face comparisons on IABS. You will use your technical skills to ensure biometric products are issued to genuine applicants. For individuals who are encountered by UK Border Force, you will be responsible for confirming identity, so they can be dealt with under the Asylum application process.
You will work with the Quality Manager and Team leader to review existing operating procedures, and the introduction of new procedures to refine working practices, in order to meet the national ISO 9001:2015 accreditation standard.
Key Responsibilities will include but are not limited to:
- Conducting Fingerprint comparisons using IABS.
- Investigating any biometric queries. You will be given training to interrogate Home Office databases to enable you to arrive at a conclusion, using both biometric evidence and case history.
- Performing the role of Office Manager: Assessing and prioritizing the workflow coming into the Bureau, allocating resources accordingly, taking responsibility for meeting service level agreements.
- Providing witness statements and present fingerprint evidence at Immigration Tribunals.
- Completing other duties as reasonably necessary for the fulfilment of your role.
Training
Completing facial matching checks on IABS (subject to training).
There will be scope for you to undertake training to develop your skills in management, to enable you to line manage and mentor junior colleagues.
Working Pattern
Due to the business requirements of this role, it is only available on a full-time basis.
Where business needs allow, some roles may be suitable for a combination of office and home-based working. This is a non-contractual arrangement where all employees will be expected to spend a minimum of 60% of their working time in an office.
Proud member of the Disability Confident employer scheme