Quality Officer
| Posting date: | 04 December 2025 |
|---|---|
| Salary: | £31,049.00 to £37,796.00 per year |
| Additional salary information: | £31049.00 - £37796.00 a year |
| Hours: | Full time |
| Closing date: | 18 December 2025 |
| Location: | Manchester, M20 4BX |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9413-25-0846 |
Summary
DUTIES AND RESPONSIBILITIES Quality Management and Improvement Conduct the day-to-day management of the QMS including document management, audit management, change management and asset management. Contributing to the development of the QMS, with a focus on electronic QMS solutions; such as QMS to streamline quality workstreams and CAPA management. Support and lead as required on incident investigation and management, ensuring learning is shared and actions followed up appropriately. Provide support in the preparation, facilitation of external audits /inspections/accreditation visit conducted within the programme. Assist teams in developing CAPAs and tracking completion of actions following incidents, audits, changes in practice etc. To assist teams in the review of documents and completion of audits as required by regulatory standards. Prepare documents and agendas for monthly governance and operational meetings. Communicate with a wide range of internal and external stakeholders regarding quality improvement. Requiring sensitive negotiation where necessary to ensure improvements are built into service delivery and are demonstrated in clinical outcomes. To attend regular and ad hoc meetings including deputising for the Senior Quality Manager as required. Contribute to the development of quality improvement plans and lead on quality improvement audits/projects as required. Work collaboratively with the Senior Quality Manager to assist with the identification and meeting of quality objectives as set out by the annual quality report. Contribute to the Network Services Divisions and Trusts quality agenda in promoting a culture of continuous improvement. In collaboration with the Senior Quality Manager recognise and act upon departures from legislative, quality management system requirements including failure to follow protocols and/or SOPs and incidents, errors or adverse events responding appropriately and escalating action as required. Work in accordance with the Divisional standards for document control and change control providing support for the operational implementation of such processes as required Information Management Maintain precise and accurate quality management records that are ready for inspection by regulatory authorities/accreditation bodies and Sponsor. Provide regular and ad hoc reports as required Assist in ensuring that business continuity arrangements are in place and updated in the event of any disruptions to electronic systems Update and Maintain databases relating to the Quality Management Framework. Interact with Trust reporting systems DCIQ, and other relevant reporting systems to evaluate quality findings. Support the Senior Quality Manager in the analysis of intelligence to assess to the effectiveness of the Quality Management System Support the Senior Quality Manager in providing oversight of the Data Manager and ensure data accuracy and completeness. Ensure that all paper-based systems are maintained securely. Continuing Professional Development and Education Take responsibility for self-development through the appraisal system and work towards completing agreed personal development plan Develop new skills and knowledge pertaining to the speciality as required and attend relevant training / study days. Maintain and update knowledge of national developments in cellular therapy and transplant related regulatory and other relevant standards including but not limited to FACT JACIE and ensure there is feedback via the appropriate mechanisms. Assist in the provision of training programs (including clinical education of nurses and staff development programs) to educate the team on the standards relevant to work conducted within the programme. Provide training to staff in the use electronic quality management systems/ control systems software applications