Performance Programme Support Officer
| Posting date: | 03 December 2025 |
|---|---|
| Salary: | £15.17 to £19.65 per hour |
| Additional salary information: | Pay Rates: PAYE £15.17 per hour / Limited/Umbrella £19.65 per hour |
| Hours: | Full time |
| Closing date: | 02 January 2026 |
| Location: | Worcester, Worcestershire |
| Remote working: | Hybrid - work remotely up to 3 days per week |
| Company: | Neway International Ltd |
| Job type: | Contract |
| Job reference: | 1655719 |
Summary
Neway International are seeking a Programme Support Officer to join our client Worcestershire County Council.
Location: Worcester, United Kingdom Hours: 35 per week (09:00 – 17:00)
Start Date: 06 January 2026
End Date: 31 July 2026
Pay Rates: PAYE £15.17 per hour / Limited/Umbrella £19.65 per hour
About the Client
Worcestershire County Council is committed to delivering high-quality services across the county, with a focus on innovation, accountability, and customer service. The Performance Services team within Finance, Commercial and Performance supports the Council’s strategic objectives by ensuring robust project management, performance monitoring, and continuous improvement.
The Role
As Programme Support Officer, you will provide project, change, and performance management support to ensure activities are delivered to agreed standards. You will be responsible for maintaining project documentation, supporting statutory reporting requirements, and assisting in the development of systems and reporting improvements. This role is central to ensuring that performance services deliver to time, cost, and quality, and that benefits are realised in line with business cases.
Key Responsibilities
Provide routine and ad hoc reports for managers and elected members, ensuring accuracy and timeliness
Support the collection, monitoring, verification, and reporting of performance data for statutory returns
Assist in the development of management information systems, processes, and performance measures
Provide analysis of complex national and local datasets to inform policy and performance improvement
Contribute to the implementation of frameworks for reporting routine and trend information
Advise on data quality matters, ensuring robust assurance controls are in place
Support project managers and senior staff in the coordination and delivery of projects and programmes
Assist in the development and implementation of corporate performance frameworks and improvement plans
Maintain awareness of relevant legislation, government policy, and best practice to support continuous improvement
Uphold Council policies on health and safety, equality, and data protection
Candidate Requirements
Considerable experience supporting and delivering projects, change, or improvement activities (preferably in local government or public sector)
Strong stakeholder engagement and relationship management skills
Experience in developing and implementing performance management systems and producing management information reports
Knowledge of statutory reporting and performance requirements across corporate services, social care, education, and community services
Ability to collate, interpret, and analyse complex data accurately and at speed
Excellent communication and interpersonal skills, with strong written and presentation abilities
Proven organisational and time management skills, able to prioritise competing demands
IT proficiency, including complex databases, spreadsheets, word processing, and reporting tools
Level 4 qualification or equivalent compensatory experience
Ability to travel to meetings within and outside the county and attend sessions outside normal working hours
Location: Worcester, United Kingdom Hours: 35 per week (09:00 – 17:00)
Start Date: 06 January 2026
End Date: 31 July 2026
Pay Rates: PAYE £15.17 per hour / Limited/Umbrella £19.65 per hour
About the Client
Worcestershire County Council is committed to delivering high-quality services across the county, with a focus on innovation, accountability, and customer service. The Performance Services team within Finance, Commercial and Performance supports the Council’s strategic objectives by ensuring robust project management, performance monitoring, and continuous improvement.
The Role
As Programme Support Officer, you will provide project, change, and performance management support to ensure activities are delivered to agreed standards. You will be responsible for maintaining project documentation, supporting statutory reporting requirements, and assisting in the development of systems and reporting improvements. This role is central to ensuring that performance services deliver to time, cost, and quality, and that benefits are realised in line with business cases.
Key Responsibilities
Provide routine and ad hoc reports for managers and elected members, ensuring accuracy and timeliness
Support the collection, monitoring, verification, and reporting of performance data for statutory returns
Assist in the development of management information systems, processes, and performance measures
Provide analysis of complex national and local datasets to inform policy and performance improvement
Contribute to the implementation of frameworks for reporting routine and trend information
Advise on data quality matters, ensuring robust assurance controls are in place
Support project managers and senior staff in the coordination and delivery of projects and programmes
Assist in the development and implementation of corporate performance frameworks and improvement plans
Maintain awareness of relevant legislation, government policy, and best practice to support continuous improvement
Uphold Council policies on health and safety, equality, and data protection
Candidate Requirements
Considerable experience supporting and delivering projects, change, or improvement activities (preferably in local government or public sector)
Strong stakeholder engagement and relationship management skills
Experience in developing and implementing performance management systems and producing management information reports
Knowledge of statutory reporting and performance requirements across corporate services, social care, education, and community services
Ability to collate, interpret, and analyse complex data accurately and at speed
Excellent communication and interpersonal skills, with strong written and presentation abilities
Proven organisational and time management skills, able to prioritise competing demands
IT proficiency, including complex databases, spreadsheets, word processing, and reporting tools
Level 4 qualification or equivalent compensatory experience
Ability to travel to meetings within and outside the county and attend sessions outside normal working hours