PMO Coordinator
| Posting date: | 02 December 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £26000-26000 per annum |
| Hours: | Full time |
| Closing date: | 09 December 2025 |
| Location: | Homebased with occasional travel to office, homebased |
| Company: | Serco Limited |
| Job type: | Permanent |
| Job reference: | 306210-43818463 |
Summary
Serco Limited
Homebased with occasional travel to office £26,000 per annum Full-time
Ready to make an impact?
We’re looking for a PMO Coordinator to help drive effective governance, coordination and reporting across our projects and programmes. In this role, you’ll be at the heart of ensuring delivery meets agreed standards and frameworks, providing accurate and timely information that supports decision-making for both internal teams and external stakeholders.
Working closely with the PMO Lead and wider delivery teams, you’ll play a key role in maintaining project documentation, supporting assurance and governance activities, and keeping stakeholders informed and engaged. You’ll also assist Project and Programme Managers in applying best practice processes, ensuring delivery is consistent, transparent and aligned with organisational standards.
If you’re highly organised, detail oriented and passionate about supporting successful project delivery, this is a fantastic opportunity to make an impact within a dynamic and collaborative environment.
You’ll be entrusted to:
· Manage shared PMO mailboxes and respond promptly to enquiries.
· Keep databases, registers and project management tools updated.
· Prepare dashboards, meeting packs and forward look plans for programme and project boards.
· Arrange meetings, write agendas, take action notes and ensure decisions are captured.
· Support governance routines by collating papers, tracking outputs and maintaining standards.
· Administer project documentation, carry out audits and ensure compliance with agreed processes.
· Track change requests and resource allocation needs.
· Support reporting requirements, including risks, issues and highlight reports, using Power Bi where needed.
· Update client-facing portals and trigger workflows to keep information flowing.
· Escalate risks, delays or issues that may impact delivery, cost or benefits.
Does this sound like you?
You’ll be a great fit for this role if you have…
· Experience in project coordination or a similar role with varied workloads.
· Excellent planning, organisation and multitasking skills.
· Strong communication skills and confidence engaging with a wide range of stakeholders.
· Great working knowledge of Microsoft Office, Teams and SharePoint.
· A methodical approach with strong attention to detail and high-quality standards.
· An understanding of reporting, KPIs and project management processes (Power Bi and PMO experience are desirable but not essential).
· Ability to prioritise, use initiative and work well under time pressure.
· Flexible, proactive approach with a commitment to high performance and excellent customer service.
· Ability to build positive relationships and work collaboratively as part of a team.
Discover all you need to keep growing Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first:
● Holidays: Up to 25 days plus bank holidays
● Pension: Up to 6% contributory pension scheme
● Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
● Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
● Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
● Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
● Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Homebased with occasional travel to office £26,000 per annum Full-time
Ready to make an impact?
We’re looking for a PMO Coordinator to help drive effective governance, coordination and reporting across our projects and programmes. In this role, you’ll be at the heart of ensuring delivery meets agreed standards and frameworks, providing accurate and timely information that supports decision-making for both internal teams and external stakeholders.
Working closely with the PMO Lead and wider delivery teams, you’ll play a key role in maintaining project documentation, supporting assurance and governance activities, and keeping stakeholders informed and engaged. You’ll also assist Project and Programme Managers in applying best practice processes, ensuring delivery is consistent, transparent and aligned with organisational standards.
If you’re highly organised, detail oriented and passionate about supporting successful project delivery, this is a fantastic opportunity to make an impact within a dynamic and collaborative environment.
You’ll be entrusted to:
· Manage shared PMO mailboxes and respond promptly to enquiries.
· Keep databases, registers and project management tools updated.
· Prepare dashboards, meeting packs and forward look plans for programme and project boards.
· Arrange meetings, write agendas, take action notes and ensure decisions are captured.
· Support governance routines by collating papers, tracking outputs and maintaining standards.
· Administer project documentation, carry out audits and ensure compliance with agreed processes.
· Track change requests and resource allocation needs.
· Support reporting requirements, including risks, issues and highlight reports, using Power Bi where needed.
· Update client-facing portals and trigger workflows to keep information flowing.
· Escalate risks, delays or issues that may impact delivery, cost or benefits.
Does this sound like you?
You’ll be a great fit for this role if you have…
· Experience in project coordination or a similar role with varied workloads.
· Excellent planning, organisation and multitasking skills.
· Strong communication skills and confidence engaging with a wide range of stakeholders.
· Great working knowledge of Microsoft Office, Teams and SharePoint.
· A methodical approach with strong attention to detail and high-quality standards.
· An understanding of reporting, KPIs and project management processes (Power Bi and PMO experience are desirable but not essential).
· Ability to prioritise, use initiative and work well under time pressure.
· Flexible, proactive approach with a commitment to high performance and excellent customer service.
· Ability to build positive relationships and work collaboratively as part of a team.
Discover all you need to keep growing Here you’ll be part of a highly supportive culture with leaders you can count on to help you achieve your goals. From mentoring and training to our focus on internal progression, we’re proud to offer clear development opportunities – and the support and tools to help you seize them. Because this is a place for you Our people are integral to everything we do. That’s why our benefits are designed to put you first:
● Holidays: Up to 25 days plus bank holidays
● Pension: Up to 6% contributory pension scheme
● Training and development: A wide range of learning opportunities with over 1,100 internal courses available, funding for qualifications and apprenticeships, mentoring opportunities, and a focus on internal progression.
● Health and wellbeing: 24/7 Employee Assistance Programme, Bupa Anytime HealthLine, wellbeing app, Simplyhealth cash plans to claim back money towards healthcare costs, 30% off at Serco-managed leisure centres.
● Discounts: Save across around 1,000 retailers, from food and clothing to days out, entertainment and travel.
● Employee networks: Dedicated networks where colleagues can come together to find support, share challenges, discuss ideas, network and be part of a community.
● Charity: Support a charity or organisation with a paid volunteering day each year. You can also choose to donate to your favourite charity tax-free, through our Payroll Giving Scheme.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.