Customer Care Coordinator
| Posting date: | 19 November 2025 |
|---|---|
| Salary: | £26,000.00 to £30,000.00 per year |
| Hours: | Full time |
| Closing date: | 19 December 2025 |
| Location: | Cleckheaton, West Yorkshire |
| Remote working: | On-site only |
| Company: | Elite Personnel Services Ltd |
| Job type: | Permanent |
| Job reference: | EP6420 |
Summary
Are you passionate about customer service? Do you have strong administration and organisational skills? Are you currently seeking a new permanent job? Is Cleckheaton, West Yorkshire convenient for you? If so, this could be the perfect job for you!
Working within a customer care team, your duties as Customer Care Coordinator will include:
• Providing effective Customer Care support to the Customer Care Team
• Ensuring all communications from customers are logged and handled professionally and courteously
• Managing customer expectations, adhering to Customer Care policies and procedures
• Booking appointments and organising repairs
• Sourcing and purchasing materials
• Carrying out customer satisfaction calls
• Liaising with Site and Sales Teams to ensure customer queries are answered
• Maintaining weekly reports
• Invoice processing, PPE ordering and general admin duties to meet business needs as and when required
You will have:
• Strong administration and organisational skills
• Excellent interpersonal and communication skills, able to effectively communicate at all levels
• Knowledge of MS Office
• The ability to multi-task and work well individually and as part of a team
• First class attention to detail
In return, our client offers an incredibly friendly working environment and free parking!
Working hours are 37.5 per week, being flexible between 08:30 and 17:30 Monday to Friday.
This role is to start as soon as possible, so if you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.
Working within a customer care team, your duties as Customer Care Coordinator will include:
• Providing effective Customer Care support to the Customer Care Team
• Ensuring all communications from customers are logged and handled professionally and courteously
• Managing customer expectations, adhering to Customer Care policies and procedures
• Booking appointments and organising repairs
• Sourcing and purchasing materials
• Carrying out customer satisfaction calls
• Liaising with Site and Sales Teams to ensure customer queries are answered
• Maintaining weekly reports
• Invoice processing, PPE ordering and general admin duties to meet business needs as and when required
You will have:
• Strong administration and organisational skills
• Excellent interpersonal and communication skills, able to effectively communicate at all levels
• Knowledge of MS Office
• The ability to multi-task and work well individually and as part of a team
• First class attention to detail
In return, our client offers an incredibly friendly working environment and free parking!
Working hours are 37.5 per week, being flexible between 08:30 and 17:30 Monday to Friday.
This role is to start as soon as possible, so if you are interested, please call Deborah IMMEDIATELY on 01274 865878 to discuss further.
Elite Personnel Services Limited is an equal opportunities employer acting as an Employment Agency in the case of work-seekers for permanent positions, and as an Employment Business in the case of work-seekers for temporary positions and it is our policy to treat job applicants, employees and workers in the same way, regardless of their sex, sexual orientation, age, race, ethnic origin or disability.