Sales Office Administration Officer
| Posting date: | 30 September 2025 |
|---|---|
| Salary: | £13.50 per hour |
| Hours: | Full time |
| Closing date: | 21 October 2025 |
| Location: | Castleford, West Yorkshire, WF10 5QU |
| Company: | Manpower UK Limited |
| Job type: | Temporary |
| Job reference: | BBBH424121_1759243697 |
Summary
Sales Office Administration Officer
Location: Castleford (WF10) - relocating to Normanton (WF6) in Dec/Jan
Hours: Monday-Thursday 8:30am-5:00pm, Friday 8:30am-4:00pm
(39 hours/week)
Pay Rate: £13.50 per hour
We're looking for a proactive and detail-oriented Sales Office Administration Officer to join our dynamic team. This is a key role within our customer service and sales support function, working closely with internal departments and external partners to ensure smooth operations and exceptional customer experience.
Sales & Purchase Administration
- Process and manage sales and purchase orders in our ERP system
- Handle customer quotes, acknowledgements, and tender files
- Ensure accuracy in pricing, VAT, and incoterms
- Communicate effectively with customers and internal teams
Shipping & Export
- Coordinate shipments and logistics
- Liaise with warehousing and distribution teams
- Track deliveries and resolve shipment queries
Invoicing & Payments
- Generate and distribute customer invoices
- Follow up on advance payments and order-related transactions
Customer Service & Support
- Register and follow up on customer complaints
- Maintain accurate customer records and databases
- Archive documents in line with audit and compliance standards
Cross-Team Collaboration
- Work closely with Sales, Technical, Supply Chain, HR, and Finance teams
- Build strong relationships across departments and with customers
Compliance & Continuous Improvement
- Follow company policies, health & safety regulations, and ethical standards
- Contribute to a culture of collaboration, accountability, and improvement
- Minimum 3 to 4 years' experience in office administration or business support
- Strong attention to detail and organisational skills
- Excellent communication and customer service abilities
- Proficient in ERP, CRM, and Microsoft Office tools
- Fluent in English (additional languages a plus)
- Commercial awareness and a proactive mindset
- Ability to work independently and as part of a team
- Supportive and collaborative work environment
- Opportunity to work with international teams and departments
- Stable hours and competitive pay
- Be part of a company driving innovation and excellence
Ready to apply or want to learn more?
We'd love to hear from you!