Neighbourhood Officer
| Posting date: | 12 September 2025 |
|---|---|
| Salary: | £38,820.85 per year |
| Hours: | Full time |
| Closing date: | 10 October 2025 |
| Location: | Salford, Greater Manchester |
| Remote working: | On-site only |
| Company: | ForHousing |
| Job type: | Permanent |
| Job reference: |
Summary
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
You’ll deliver effective housing management and neighbourhood services across a defined neighbourhood and contribute to continuous improvement and development of those services.
You’ll provide high quality, customer focussed housing and neighbourhood services effectively, consistently, pro-actively, and cost effectively, including:
• Void management and letting properties, including undertaking new tenant visits, and dealing with all changes of tenancy including mutual exchange and succession, conducting neighbourhood and inspections.
• Assisting with community initiatives and delivering such initiatives as required.
• Developing local communication and providing information to customers.
• Taking responsibility for ensuring all issues that arise on the neighbourhood are resolved and where unable to resolve directly, signposting customers effectively whilst retaining ownership for resolving the issue.
What we’re looking for:
• Excellent communications skills.
• Passion, empathy, and reliability.
• Experience working within social housing would be ideal.
• Access to your own vehicle for work purposes.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
As part of our Neighbourhoods team, you’ll provide an effective service across a defined neighbourhood, developing and improving those services. You’ll deal with all aspects of letting properties, assist with community initiatives, develop local communications, and ensure any issues which arise in the neighbourhood are resolved.
Why ForHousing?
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
You’ll deliver effective housing management and neighbourhood services across a defined neighbourhood and contribute to continuous improvement and development of those services.
You’ll provide high quality, customer focussed housing and neighbourhood services effectively, consistently, pro-actively, and cost effectively, including:
• Void management and letting properties, including undertaking new tenant visits, and dealing with all changes of tenancy including mutual exchange and succession, conducting neighbourhood and inspections.
• Assisting with community initiatives and delivering such initiatives as required.
• Developing local communication and providing information to customers.
• Taking responsibility for ensuring all issues that arise on the neighbourhood are resolved and where unable to resolve directly, signposting customers effectively whilst retaining ownership for resolving the issue.
What we’re looking for:
• Excellent communications skills.
• Passion, empathy, and reliability.
• Experience working within social housing would be ideal.
• Access to your own vehicle for work purposes.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this vacancy early, depending on application volumes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.