SALES SUPPORT ADMINISTRATOR
| Posting date: | 10 September 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | + Benefits package |
| Hours: | Full time |
| Closing date: | 22 September 2025 |
| Location: | FK2 9AR |
| Remote working: | On-site only |
| Company: | T H White Ltd |
| Job type: | Permanent |
| Job reference: | PUK100925 |
Summary
We are recruiting a Sales Support Administrator / Sales Co-ordinator to work in our offices in Falkirk. This permanent role is ideal for someone who feels they would excel in order processing, order management or sales administration within an engineering environment.
This is an administration role where you will support our Sales team helping to progress our customer orders efficiently.
DUTIES:
* Carrying out reviews of sales orders, arranging handover meetings with our Sales, Administration, and our Technical teams.
* Updating / amending any variation to customer orders online and ensuring commercial diligence is applied to all orders.
* Monitoring progress of orders through our business.
* Liaison with customers, and our production teams to monitor production output performance versus customer expectation.
* Providing regular customer progress updates and reports.
* Liaising with our Credit Control team on status of order/s following completion
REQUIREMENTS:
* You must be IT literate, with knowledge proficiency in Microsoft Office and be confident using a variety of internal computer software packages.
* You’ll have a natural ability to manage multiple priorities, switching between different tasks quickly, whilst maintaining a high level of organisation.
* A process-driven approach, ensuring extensive levels of accuracy and efficiency in all administrative tasks.
* Excellent communication skills – with the ability to liaise effectively with both customers and internal colleagues.
Please note this is an office based role working at our site on Middlefield Industrial Estate in Falkirk. As such we can only consider applicants who can commit to a full-time role at this location at the following times, Mon - Thurs 09:00-17:00 / Fri 09:00-16:00.
BENEFITS:
We offer a great range of benefits that reward you now and as your career with us progresses:
* 23.5 days holiday entitlement rising to 26.5 days with service + Bank Holidays
* Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period).
* Life Assurance cover providing up to 5 times salary with service.
* Share Plan – providing our employees with a real stake in the business.
* Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
* Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores.
This is an administration role where you will support our Sales team helping to progress our customer orders efficiently.
DUTIES:
* Carrying out reviews of sales orders, arranging handover meetings with our Sales, Administration, and our Technical teams.
* Updating / amending any variation to customer orders online and ensuring commercial diligence is applied to all orders.
* Monitoring progress of orders through our business.
* Liaison with customers, and our production teams to monitor production output performance versus customer expectation.
* Providing regular customer progress updates and reports.
* Liaising with our Credit Control team on status of order/s following completion
REQUIREMENTS:
* You must be IT literate, with knowledge proficiency in Microsoft Office and be confident using a variety of internal computer software packages.
* You’ll have a natural ability to manage multiple priorities, switching between different tasks quickly, whilst maintaining a high level of organisation.
* A process-driven approach, ensuring extensive levels of accuracy and efficiency in all administrative tasks.
* Excellent communication skills – with the ability to liaise effectively with both customers and internal colleagues.
Please note this is an office based role working at our site on Middlefield Industrial Estate in Falkirk. As such we can only consider applicants who can commit to a full-time role at this location at the following times, Mon - Thurs 09:00-17:00 / Fri 09:00-16:00.
BENEFITS:
We offer a great range of benefits that reward you now and as your career with us progresses:
* 23.5 days holiday entitlement rising to 26.5 days with service + Bank Holidays
* Competitive company pension scheme offering employer contributions of up to 8.5%, with a combined total of 12.5% when you contribute! (subject to qualifying period).
* Life Assurance cover providing up to 5 times salary with service.
* Share Plan – providing our employees with a real stake in the business.
* Cross-divisional career development plans, providing you with a range of future job opportunities across our large organisation.
* Staff discounts on a huge variety of products (such as clothing, footwear, household and selected machinery lines) at our stores.