Parking Processing Support Officer
| Posting date: | 08 September 2025 |
|---|---|
| Salary: | £24,370 to £25,320 per year, pro rata |
| Hours: | Part time |
| Closing date: | 08 October 2025 |
| Location: | Huntingdon, Cambridgeshire |
| Remote working: | Hybrid - work remotely up to 1 day per week |
| Company: | Huntingdonshire District Council |
| Job type: | Permanent |
| Job reference: |
Summary
Huntingdonshire District Council (HDC) is passionate about providing high-quality services to our communities, residents and businesses. This means we must employ and retain the most talented and dedicated people.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
We know our people are what make HDC great and recognise how important a healthy work–life balance is. We are looking for someone to work 18.5 hours per week and we are open to having a conversation around flexible working in line with service delivery.
About the role
The Parking Processing Support Officer role plays a key part in supporting our day-to-day service delivery following the introduction of Civil Parking Enforcement for on-street parking and our own car parks.
We have a part time role working 18.5 hours weekly. We are happy to discuss a working pattern for these hours spread over our normal working days.
In this role you will provide support to customers regarding parking permits, responding to both calls and email correspondence. The role will review charge notice appeals, make decisions and support the Processing Manager on case progression.
The postholder is key to the delivery of core service functions, which includes carrying out site checks from a safety perspective to ensure areas are free from issues (this will require use of a council vehicle).
Due to the nature of the role, you should be able to demonstrate in your application where you have worked in a customer-focussed setting and have excellent attention to detail as you will be required to accurately process information relating to offences.
This role requires excellent communication and organisational skills, working both independently and as part of a team.
An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am on 6 October 2025 and interviews will be held shortly after.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
We operate a hybrid office model on a flexible basis. This includes work from home and flexi-time opportunities in order to provide a good work-life balance, whilst still ensuring that teams benefit from in person interaction. Candidates should therefore be within commutable distance of our offices in Huntingdon.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
This is a readvertisement - previous applicants need not apply.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Situated within the heart of the Cambridge-Peterborough Growth Area, Huntingdonshire is a beautiful district that boasts thriving market towns and many attractive villages, each with its own identity. We are an innovative and forward-thinking local authority whose residents are at the heart of our decision-making.
At HDC we want to employ staff who embody our icare values (Inspiring, Collaborative, Accountable, Respectful, Enterprising), all of which support our ultimate purpose of putting our customers first.
Job details
We know our people are what make HDC great and recognise how important a healthy work–life balance is. We are looking for someone to work 18.5 hours per week and we are open to having a conversation around flexible working in line with service delivery.
About the role
The Parking Processing Support Officer role plays a key part in supporting our day-to-day service delivery following the introduction of Civil Parking Enforcement for on-street parking and our own car parks.
We have a part time role working 18.5 hours weekly. We are happy to discuss a working pattern for these hours spread over our normal working days.
In this role you will provide support to customers regarding parking permits, responding to both calls and email correspondence. The role will review charge notice appeals, make decisions and support the Processing Manager on case progression.
The postholder is key to the delivery of core service functions, which includes carrying out site checks from a safety perspective to ensure areas are free from issues (this will require use of a council vehicle).
Due to the nature of the role, you should be able to demonstrate in your application where you have worked in a customer-focussed setting and have excellent attention to detail as you will be required to accurately process information relating to offences.
This role requires excellent communication and organisational skills, working both independently and as part of a team.
An offer of employment is conditional upon having the right to work in the UK. Huntingdonshire District Council does not hold a Sponsorship Licence and is unable to provide a Certificate of Sponsorship (CoS) or take over sponsorship for any role.
Apply
To apply for this position, please complete the application form.
The closing date is 9am on 6 October 2025 and interviews will be held shortly after.
However, this is a rolling campaign and we'll be reviewing applications on an ongoing basis and will close the advert early should we receive suitable applications, so please don't delay in applying!
We operate a hybrid office model on a flexible basis. This includes work from home and flexi-time opportunities in order to provide a good work-life balance, whilst still ensuring that teams benefit from in person interaction. Candidates should therefore be within commutable distance of our offices in Huntingdon.
Should you have any additional questions regarding submitting an application, please contact the Recruitment Team at recruitment@huntingdonshire.gov.uk.
This is a readvertisement - previous applicants need not apply.
Please note that the official closing date is as above, and will be the correct date. Some third-party websites may have different dates. Please refer to the HDC website for the official closing date to ensure you do not miss out on applying.
Working for the council
As an employer who values diversity of thought, we seek to employ candidates from a range of backgrounds in order to make our organisation more innovative. We are seeking candidates who are looking for their next career opportunity and are supportive employers, enabling our staff to work in an environment that produces high standards of work in an employee-led environment.
Equality, diversity and inclusion are at the heart of our recruitment and along with our values we are committed to creating an inclusive working environment, where diversity is valued and there is equality of opportunity. We therefore welcome applications from all sections of the community and we offer a range of benefits, including flexitime, to encourage a work-life balance.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.