Administrator
| Posting date: | 01 September 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | Plymouth, PL6 5DH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | B9832-2025-AC-1874 |
Summary
Provide support to customers acting as the first point of enquiry and sign posting individual to relevant information / service. Promote the image of the department, checking that notices and leaflets are up to date and well presented. Support the management team to ensure that internal and external communication systems are in place. Ensure that all complaints, compliments, concerns, comments and suggestions are appropriately recorded, and where possible resolved within level of role or escalated appropriately, supporting staff where necessary. Respond to telephone, email and written queries on behalf of the service area where appropriate as agreed with line manager. Arrange appointments, meetings and events on behalf of the service, making bookings using relevant systems as appropriate, and ensuring all equipment and documentation is available, in conjunction with the Manager where required. To produce informal and formal minutes as an accurate record of meetings, transcribing and distributing as directed. Maintain accurate and timely electronic and hard copy information e.g. training logs using organisational systems as directed (ensuring ease of access/retrieval as appropriate) and in line with policies. Supporting operational staff to access management information; electronic and hard copy. Collect and collate data to enable managers to monitor budgets and performance in relation to business support function with support of line manager if required. Collect, collate and prepare information for service area users with support of line manager. Maximise the use of electronic systems to enable effective management of the service area such as Microsoft Office and patient record systems. Be compliant with the Data Protection and record management policies and procedures with particular reference to confidentiality and safeguarding issues. Be proactive and contribute ideas for improvement in the way the service is delivered Able to work on own initiative, prioritising work within defined policies and procedures to set timescales. Ensure that all office support services e.g. post, filing, scanning, photo copying, are delivered in a timely manner. Demonstrate own activities to new or less experienced employees. To process and pass for payment all relevant invoices in a timely manner in accordance with business process, with support of line manager. Monitor stock e.g. stationery and order supplies and equipment as required within the business area. For full details please refer to the job description in supporting documents section.