ASC Account Management & Debt Recovery Officer
| Posting date: | 29 August 2025 |
|---|---|
| Salary: | £31,537 to £33,699 per year |
| Hours: | Full time |
| Closing date: | 14 September 2025 |
| Location: | County Hall, Trowbridge, Wiltshire, BA14 8JN |
| Remote working: | On-site only |
| Company: | Wiltshire Council |
| Job type: | Temporary |
| Job reference: | 5491 |
Summary
Salary: £31,537 - £33,699
Hours per week: 37 hours
Temporary/Fixed term: 6 months
Interview date: To be confirmed following shortlisting
Finance – Shaping Wiltshire’s Future
We are assembling a dedicated Task & Finish group to lead a focussed project on Adult Social Care Deceased Debt Recovery. This initiative aims to ensure fair, lawful and compassionate resolution of debt relating to Adult Social care charges prior to the customers death – balancing financial accountability with sensitivity.
You will work collaboratively across the team with 4 Debt Recovery Officers, 2 Senior Debt specialists and Contentious Legal advisor working from the investigation stage, using every available resource to seek full resolution.
This is a unique opportunity to contribute to a high impact project that blends legal, financial and human considerations.
You will need a Strong attention to detail and data accuracy
Empathy and professionalism in sensitive conversations
Experience with financial systems, case work or public sector processes
Ability to work independently and collaboratively in a structured workflow with a creative solution focussed attitude
Experience of ContrOCC, LAS and SAP highly advantageous
Working knowledge of Deceased Debt
Hours per week: 37 hours
Temporary/Fixed term: 6 months
Interview date: To be confirmed following shortlisting
Finance – Shaping Wiltshire’s Future
We are assembling a dedicated Task & Finish group to lead a focussed project on Adult Social Care Deceased Debt Recovery. This initiative aims to ensure fair, lawful and compassionate resolution of debt relating to Adult Social care charges prior to the customers death – balancing financial accountability with sensitivity.
You will work collaboratively across the team with 4 Debt Recovery Officers, 2 Senior Debt specialists and Contentious Legal advisor working from the investigation stage, using every available resource to seek full resolution.
This is a unique opportunity to contribute to a high impact project that blends legal, financial and human considerations.
You will need a Strong attention to detail and data accuracy
Empathy and professionalism in sensitive conversations
Experience with financial systems, case work or public sector processes
Ability to work independently and collaboratively in a structured workflow with a creative solution focussed attitude
Experience of ContrOCC, LAS and SAP highly advantageous
Working knowledge of Deceased Debt
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.