Ward Administrator
| Posting date: | 21 August 2025 |
|---|---|
| Salary: | £24,937.00 to £26,598.00 per year |
| Additional salary information: | £24937.00 - £26598.00 a year |
| Hours: | Full time |
| Closing date: | 27 August 2025 |
| Location: | Woolwich, SE18 4QH |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | C9197-25-0840 |
Summary
The Ward Administrator is the first point of contact for patients, their friends and families and ensuring that messages are passed on appropriately and in a timely manner. Dealing with bereaved relatives in a polite and courteous manner, being approachable and friendly. It is also essential to have good telephone verbatim. To highlight any referrals which require urgent attention and deal with them promptly, this can sometimes involve discussions with the medical team directly, to be able to arrange where the patient needs to be booked, it is also important todevelop working relationships across the trust with consultants and their teams including medical secretaries, specialty and general managers. Patient confidentiality should be maintained at all times. To register patient details on Cerner ensuring a high level of data accuracy. To admit and discharge on Cerner and on EPRS To book follow up appointments as required Booking of hospital transport for patients according to the hospital Transport Policy. Liaisewith the Transport team with enquiries.