Admissions Co-ordinator
| Posting date: | 19 August 2025 |
|---|---|
| Salary: | £33,094.00 to £36,195.00 per year |
| Additional salary information: | £33094.00 - £36195.00 a year |
| Hours: | Full time |
| Closing date: | 01 September 2025 |
| Location: | Chelsea, SW3 6JJ |
| Company: | NHS Jobs |
| Job type: | Contract |
| Job reference: | C9282-25-0772 |
Summary
For further information on this role, please see the attached detailed Job Description and Person Specification To be the first point of contact for clinical teams to book elective admissions ensuring all relevant bookings for patients are co-ordinated effectively and efficiently. Check funding is in place for Private Patients. To ensure that admission referral forms are completed correctly and to advise referrer accordingly if further information is required. To be the first point of contact for elective patient enquiries regarding appointments and admissions and appropriately refer any clinical matters to the nursing staff in charge of Pre-Assessment. Patient enquiries will cover a variety of topics, from simple questions regarding appointment times, to complex requests for change in treatment plans. The admissions coordinator is responsible for triaging these enquiries and referring on to the clinical team as appropriate. Patient communication is a key part of this role, and all queries need to be managed in a sensitive and supportive manner. Adaptation of approach will be required and flexibility with the influencing and communication style to meet the needs of the patient and query. The admissions coordinator will deal with a breadth of queries and issues that will be required to prioritise effectively. To book elective patient admissions (inpatient, day case, medical, surgical, NHS and Private) on the system in line with the Admissions Team standard operating procedure. To contact the patient and book pre-admission appointments as necessary.