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Workplace Adjustments Lead Caseworker

Job details
Posting date: 12 August 2025
Salary: £41,771 to £46,142 per year, pro rata
Hours: Full time
Closing date: 25 August 2025
Location: Manchester, Greater Manchester
Remote working: Hybrid - work remotely up to 3 days per week
Company: Manchester City Council
Job type: Permanent
Job reference: 6404

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Summary

This role is subject to:

- Qualification - Diploma in Welfare Studies L3 or equivalent qualification working with disabled adults.

Are you passionate about creating inclusive workplaces where everyone can thrive? Do you want to play a pivotal role in shaping how we support disabled employees and those with long-term health conditions or neurodivergence? If so, we want to hear from you.

We’re looking for a dynamic and driven Workplace Adjustments Lead Caseworker to join our forward-thinking team. This is your opportunity to lead meaningful change, influence policy, and directly improve the working lives of our people.

Why Join Us?

At the heart of our Workforce Equality and Inclusion Plan is a bold vision: to build a truly inclusive council that reflects the communities we serve. Our Workplace Adjustment Hub is central to this mission—providing expert advice, timely support, and practical solutions that enable our employees to thrive.

As a Lead Caseworker, you’ll be at the forefront of this work, helping to shape and deliver a service that makes a real difference.

What You’ll Do
- Champion inclusive practices and lead on complex workplace adjustment cases.
- Collaborate with the Hub Manager to design and improve services for employees with physical, mental health, and neurodivergent needs.
- Deliver expert advice, training, and guidance across the Council.
- Act as a thematic lead in key areas such as sensory, mental health, or neurodiversity.
- Conduct risk assessments and coordinate the procurement of adaptive equipment and specialist support.
- Work closely with stakeholders including ICT, Estates, and Health & Safety to ensure timely and effective implementation of adjustments.
- Drive innovation and continuous improvement in how we support our people.

What We’re Looking For

We’re seeking someone who is:

- Empathetic and solutions-focused, with a deep understanding of the barriers faced by disabled employees.
- Experienced in leading complex cases and delivering workplace adjustments that enable people to thrive.
- A confident communicator, able to influence and advise senior leaders and stakeholders.
- A strategic thinker, with the ability to balance individual needs with organisational goals.
- Committed to equity and inclusion, with a track record of driving positive change.

Applicants must have demonstrable experience in:
- Substantial experience supporting workplace adjustments for disabled employees or those with long-term health conditions.
- Confidence in conducting risk assessments and coordinating adaptive equipment or specialist support.
- Demonstrating strong stakeholder engagement skills, working collaboratively across departments.
- Being comfortable leading complex cases and influencing senior decision-makers.
- Bringing a balanced and inclusive approach to problem-solving and service delivery.

What You’ll Get
- A chance to make a real impact in a values-driven organisation.
- Access to the Local Government Pension Scheme.
- Flexible working arrangements and hybrid working options.
- Discounted travel schemes and generous leave entitlements.
- Ongoing professional development and career progression opportunities.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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