Revenues and Benefits Officer
| Dyddiad hysbysebu: | 07 Awst 2025 |
|---|---|
| Cyflog: | £26,403 i £31,022 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | local government pension scheme |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Awst 2025 |
| Lleoliad: | Barnstaple, Devon |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | North Devon District Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: |
Crynodeb
To accurately determine and award revenues and benefits discounts, exemptions and reliefs in accordance with complex legislative requirements, carefully checking information provided by customers requesting supporting information where appropriate.
To deal with customer enquiries in respect of the revenues and benefits service. Providing direct assistance in resolving enquiries by accessing both IBS and Comino systems, meeting the service priorities and maintaining a high level of customer satisfaction.
To assist in the effective administration of revenues and benefits ensuring the provision of a high quality service to its customers by accurately calculating liability and awarding correct discount and exemption.
To handle all telephone calls and any written correspondence, face to face and emails in a polite and efficient manner ensuring that relevant details relating to revenues and benefits are recorded and resolved within the target timescale.
To provide an effective and efficient first point of contact.
To deal with customer enquiries in respect of the revenues and benefits service. Providing direct assistance in resolving enquiries by accessing both IBS and Comino systems, meeting the service priorities and maintaining a high level of customer satisfaction.
To assist in the effective administration of revenues and benefits ensuring the provision of a high quality service to its customers by accurately calculating liability and awarding correct discount and exemption.
To handle all telephone calls and any written correspondence, face to face and emails in a polite and efficient manner ensuring that relevant details relating to revenues and benefits are recorded and resolved within the target timescale.
To provide an effective and efficient first point of contact.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.