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Support Officer - 101041 - 435081

Job details
Posting date: 06 August 2025
Salary: £24,225.00 per year
Hours: Full time
Closing date: 21 August 2025
Location: Stirling, FK7 7QA
Remote working: On-site only
Company: Stirling Council
Job type: Permanent
Job reference: 435081

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Summary

We are seeking an enthusiastic individual to join our Council Tax team. The role will play a key part in the administration of Council Tax.

You will be responsible for carrying out a wide range of administration tasks and supporting the wider Council Tax team. This role includes dealing with the incoming and outgoing mail on a daily basis, scanning and indexing mail to customer accounts. It will include setting up Direct Debits on Council Tax accounts. You will be responsible for ordering stationery. Administration of basic Council Tax accounts.

You should be organised with the ability to multitask, have excellent communication skills, You should be able to work independently and have good attention to detail. You should have the ability to handle confidential information

The successful candidate will be required to complete a Level 1 Disclosure Scotland check. If your application is progressed after the interview, you will be invited to complete the form and have your details verified.

If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.

Support Officer Job Description

Stirling Info February 2025

Salary Additional Information

The Benefits

  • 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
  • Flexible working including hybrid office/work from home arrangements. We have a good balance across our teams, retaining the benefits to work/life balance of working from home part of the week, with the collaborative and social benefits of working from the office 2-3 days per week
  • Biennial incremental progression until top of your payscale is reached
  • Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
  • Up to 6 months full sick pay and 6 months half pay dependent on length of service
  • Carers Leave
  • Up to 4 weeks paid Paternity Leave
  • Access to Health & Wellbeing support
  • Ongoing opportunities for Learning & Development
  • Cycle to Work Scheme
  • Lift share Scheme
  • Car Lease Scheme
  • Technology Benefit Scheme


Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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