Enhanced Reception Service Officer 101212 - 434288
| Posting date: | 30 July 2025 |
|---|---|
| Salary: | £27,276.00 to £28,719.00 per year |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Stirling, FK7 7QA |
| Company: | Stirling Council |
| Job type: | Permanent |
| Job reference: | 434288 |
Summary
An exciting opportunity has arisen for an Enhance Reception Service (ERS) officer to join an adult social work team.
Providing a front-line reception service to supported people, families and other relevant persons dealing with enquiries via telephone calls and emails ensuring that calls are logged.
Any enquiries are logged and directed to the most appropriate person or signposted to resources within appropriate timescales, as part of a responsive service.
The post holder will work 35hrs a week.
If you would like to have a further discussion, please do not hesitate to get in touch with Krina Rastogi (Team Leader) - 01786 233780.
The successful candidate will be required to do Level 2 Disclosure Scotland check. If your application is progressed after the interview, you will be invited to complete the form and have your details verified.
If you’ve got the right skills for the job we want to hear from you. We encourage applications from the right candidates regardless of age (restrictions apply to Modern Apprenticeships), disability, gender identity, sexual orientation, religion, belief or race.
Enhanced Reception Service Officer Job Description
Stirling Information February
Salary Additional Information
The Benefits
- 30 days annual leave plus 7 public holidays (rising to 35 after 5 years continuous service)
- Flexible working including hybrid office/work from home arrangements. Our colleagues are encouraged to work flexibly as we know that busy lives don’t always fit around a traditional working pattern, if you need flexibility to complete your role just let us know and we will do our upmost to help you to invest in your career with us while balancing other aspects of your life.
- Biennial incremental progression until top of your payscale is reached
- Membership of the Local Government Pension Scheme. For further details visit https://www.scotlgpsmember.org/about-the-lgps/
- Up to 6 months full sick pay and 6 months half pay dependent on length of service
- Carers Leave
- Up to 4 weeks paid Paternity Leave
- Access to Health & Wellbeing support
- Ongoing opportunities for Learning & Development
- Cycle to Work Scheme
- Lift share Scheme
- Car Lease Scheme
- Technology Benefit Scheme
Proud member of the Disability Confident employer scheme