Service Delivery Coordinator
| Posting date: | 25 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 24 August 2025 |
| Location: | London, UK |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Contract |
| Job reference: | 146719 |
Summary
Service Delivery Coordinator
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Fixed Term Contract | 6 Months
We’re looking for an organised and proactive individual to join the UK Facilities Management Solutions (FMS) team in an administrative support role.
This is a great opportunity to play a key part in the smooth running of internal systems and projects while gaining valuable experience within a busy and collaborative environment.
Job Description
In this role, you’ll take ownership of several core support functions, including the management of the FMS project board on Monday.com, handling system licence access, coordinating internal JIRA jeopardy tasks, and producing performance reports.
You’ll report directly to the UK&I FMS Senior Project Manager and contribute to the efficiency and effectiveness of the wider team.
Key Responsibilities
Manage and maintain Monday.com project boards, ensuring accuracy and updates across all projects
Support FMS teams with logistical planning and admin during contract mobilisations
Handle user licence management and recharging across FMS systems
Overhaul and take ownership of the FMS IT SharePoint page and its content
Act as the key contact for communications to the wider business
Produce performance reports based on JIRA ticket data for the FMS team
Professional and Personal Competencies/Qualifications
Skilled in performing analytics on raw data
Excellent interpersonal and communication skills
Highly organised with strong attention to detail
Effective team player with a collaborative approach
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: London, E14 9SH
Hours of work: 37.5
Contract Type: Fixed Term Contract | 6 Months
We’re looking for an organised and proactive individual to join the UK Facilities Management Solutions (FMS) team in an administrative support role.
This is a great opportunity to play a key part in the smooth running of internal systems and projects while gaining valuable experience within a busy and collaborative environment.
Job Description
In this role, you’ll take ownership of several core support functions, including the management of the FMS project board on Monday.com, handling system licence access, coordinating internal JIRA jeopardy tasks, and producing performance reports.
You’ll report directly to the UK&I FMS Senior Project Manager and contribute to the efficiency and effectiveness of the wider team.
Key Responsibilities
Manage and maintain Monday.com project boards, ensuring accuracy and updates across all projects
Support FMS teams with logistical planning and admin during contract mobilisations
Handle user licence management and recharging across FMS systems
Overhaul and take ownership of the FMS IT SharePoint page and its content
Act as the key contact for communications to the wider business
Produce performance reports based on JIRA ticket data for the FMS team
Professional and Personal Competencies/Qualifications
Skilled in performing analytics on raw data
Excellent interpersonal and communication skills
Highly organised with strong attention to detail
Effective team player with a collaborative approach
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.