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Lettings and Sales Officer

Job details
Posting date: 15 July 2025
Salary: £28,163 to £30,060 per year, pro rata
Hours: Part time
Closing date: 29 July 2025
Location: Trowbridge, Wiltshire
Remote working: On-site only
Company: Wiltshire Council
Job type: Permanent
Job reference: 5305

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Summary

Salary: £28,163 - £30,060 pro rata

Hours per week: 18.5 hours

Interview date: Week commencing Monday 11 August 2025



Housing - Empowering Housing Solutions for All in Wiltshire

The Property and Support Team focuses on supporting customers with housing needs in the current climate of huge demand for social housing. The team has an opportunity for a Lettings and Sales Officer to carry out the advertising and letting of social housing properties in Wiltshire and operational management of the choice-based lettings service, Homes4Wiltshire.

As a Lettings and Sales Officer, you will be responsible for the leasing of council homes, supporting Housing Provider Partners in efficient home allocations, and organising the sale and re-sale of low-cost homes. Further responsibilities include handling customer inquiries via phone, email, and website, resolving routine issues, and maintaining the housing register system.

We are looking for a candidate who is customer-focused, friendly and highly computer literate, with a passion for improving housing conditions and making a difference to the lives of people in need. We will look for you to have experience in customer service, housing and analytical work.

If you are confident, motivated, and self-assured, with excellent customer service and systems skills, we would like to hear from you.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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