Business Support Assistant
| Posting date: | 15 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | M90 1QX |
| Company: | Mitie |
| Job type: | Contract |
| Job reference: | 79143 |
Summary
Job Title: Business Support AssistantDepartment: Transport & AviationReports To: Head of OperationsLocation: Manchester AirportContract Type: Fixed Term (12 Months Maternity)
Job PurposeTo provide high-quality administrative and clerical support to ensure the efficient and effective functioning of the business operations. The Business Support Assistant plays a key role in maintaining office systems, supporting colleagues, and contributing to service delivery standards.
Key Responsibilities
-Provide general administrative support including data entry, filing, photocopying, scanning, and managing correspondence.
-Answer and direct telephone calls, take messages, and handle enquiries in a professional and timely manner.
-Manage shared inboxes and ensure that emails are responded to or redirected appropriately.
-Schedule meetings, prepare agendas, take minutes, and distribute relevant documentation.
-Maintain accurate records, databases, and spreadsheets to support reporting and monitoring requirements.
-Assist in processing invoices, purchase orders, and financial documentation in line with company procedures.
-Support the coordination of office resources, stationery, and equipment, ensuring adequate stock levels.
-Liaise with internal departments and external stakeholders as required to facilitate smooth workflow.
-Contribute to team meetings and improvement initiatives by sharing ideas and feedback.
-Ensure all tasks are completed in compliance with GDPR, company policies, and health & safety regulations.
Person SpecificationEssential:
-Proven experience in an administrative or office support role.
-Strong written and verbal communication skills.
-Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
-High level of accuracy and attention to detail.
-Ability to prioritise workload and meet deadlines in a busy environment.
-A proactive and flexible approach to work with good problem-solving skills.
-Commitment to confidentiality and professional conduct.
Desirable:
-Experience working in a customer-facing or cross-functional team environment.
-Familiarity with document management or financial processing systems (e.g., SAP, Oracle, SharePoint).
-NVQ Level 2 or 3 in Business Administration (or equivalent qualification).
Working Conditions
-Office-based
-Standard working hours, with occasional need for flexibility during peak periods or project delivery.
Job PurposeTo provide high-quality administrative and clerical support to ensure the efficient and effective functioning of the business operations. The Business Support Assistant plays a key role in maintaining office systems, supporting colleagues, and contributing to service delivery standards.
Key Responsibilities
-Provide general administrative support including data entry, filing, photocopying, scanning, and managing correspondence.
-Answer and direct telephone calls, take messages, and handle enquiries in a professional and timely manner.
-Manage shared inboxes and ensure that emails are responded to or redirected appropriately.
-Schedule meetings, prepare agendas, take minutes, and distribute relevant documentation.
-Maintain accurate records, databases, and spreadsheets to support reporting and monitoring requirements.
-Assist in processing invoices, purchase orders, and financial documentation in line with company procedures.
-Support the coordination of office resources, stationery, and equipment, ensuring adequate stock levels.
-Liaise with internal departments and external stakeholders as required to facilitate smooth workflow.
-Contribute to team meetings and improvement initiatives by sharing ideas and feedback.
-Ensure all tasks are completed in compliance with GDPR, company policies, and health & safety regulations.
Person SpecificationEssential:
-Proven experience in an administrative or office support role.
-Strong written and verbal communication skills.
-Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
-High level of accuracy and attention to detail.
-Ability to prioritise workload and meet deadlines in a busy environment.
-A proactive and flexible approach to work with good problem-solving skills.
-Commitment to confidentiality and professional conduct.
Desirable:
-Experience working in a customer-facing or cross-functional team environment.
-Familiarity with document management or financial processing systems (e.g., SAP, Oracle, SharePoint).
-NVQ Level 2 or 3 in Business Administration (or equivalent qualification).
Working Conditions
-Office-based
-Standard working hours, with occasional need for flexibility during peak periods or project delivery.