Administration Assistant
| Posting date: | 15 July 2025 |
|---|---|
| Salary: | £23,810 to £24,594 per year |
| Additional salary information: | part-time possible, by agreement |
| Hours: | Full time |
| Closing date: | 14 August 2025 |
| Location: | Derbyshire, East Midlands |
| Remote working: | On-site only |
| Company: | Citizens Advice Mid Mercia |
| Job type: | Permanent |
| Job reference: |
Summary
Do you have a passion for working in the heart of your local community and are driven by making a difference? Then Citizens Advice Mid Mercia is the organisation for you.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are looking for a full-time (part-time possible, by agreement) Administration Assistant to join our Central Support Team on a permanent basis.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
The Administration Assistant will support the Office & Facilities Manager and other staff in maintaining the smooth operation of the reception and administrative function across our offices. This role is crucial in ensuring that administrative tasks are managed efficiently, and clients and visitors receive a warm and professional welcome and are directed appropriately.
We are looking for someone who:
• Has excellent communication skills with keen eye for detail
• Has experience of providing administrative support
• Has ability to work independently and be supportive as part of a team
• Has experience of using IT packages
• Has experience in assisting with health & safety matters
• Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Responsibilities / Key Tasks:
• To manage reception area including greeting visitors
• To provide administrative support as part of Central Admin
• To maintain stocks of equipment, stationery etc and raise orders as required
• To assist in obtaining quotes and best value
• To assist with health and safety checks and administration
• To maintain confidentiality, use discretion and sound judgement in undertaking all areas of responsibilities
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
• Potential additional permanent contracted hours, where the organisational need exists
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
• Salary: £23,810 - £24,594 FTE per annum
• Hours: 37.5 hours per week (part-time might be considered)
• Location: either Church Gresley or Derby with a requirement to provide cover as business need dictates
• Contract: permanent
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
To apply - applications only via our website: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Closing Date: when a suitable candidate is found
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Our free and independent advice helps people solve problems in a confidential and impartial manner. Whatever the problem, we won’t turn people away. We make a difference. Our trusted brand and the quality of our research mean we make a real impact on behalf of the people who rely on us.
We are looking for a full-time (part-time possible, by agreement) Administration Assistant to join our Central Support Team on a permanent basis.
apply here: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
The Administration Assistant will support the Office & Facilities Manager and other staff in maintaining the smooth operation of the reception and administrative function across our offices. This role is crucial in ensuring that administrative tasks are managed efficiently, and clients and visitors receive a warm and professional welcome and are directed appropriately.
We are looking for someone who:
• Has excellent communication skills with keen eye for detail
• Has experience of providing administrative support
• Has ability to work independently and be supportive as part of a team
• Has experience of using IT packages
• Has experience in assisting with health & safety matters
• Is in possession of a full driving licence and use of a car, or otherwise able to fulfil the travel requirements necessary
Responsibilities / Key Tasks:
• To manage reception area including greeting visitors
• To provide administrative support as part of Central Admin
• To maintain stocks of equipment, stationery etc and raise orders as required
• To assist in obtaining quotes and best value
• To assist with health and safety checks and administration
• To maintain confidentiality, use discretion and sound judgement in undertaking all areas of responsibilities
What we offer in return:
• 28 days entitlement plus bank holidays pro-rata
• Full advice training is offered to all members of staff regardless of role to Advice Quality Standard (AQS)
• Opportunities for further training and continuous professional development
• Internal progression opportunities
• Supportive environment
• Paid DBS application, where applicable
• 5% pension contributions
• 3 month’s full contractual pay for maternity, upon meeting qualifying criteria
• Potential additional permanent contracted hours, where the organisational need exists
We value the health & wellbeing of our teams, and this is very important to us. As such, we offer time out breaks and Telus Health Employee Assistance Programme for all staff and volunteers.
The essentials
• Salary: £23,810 - £24,594 FTE per annum
• Hours: 37.5 hours per week (part-time might be considered)
• Location: either Church Gresley or Derby with a requirement to provide cover as business need dictates
• Contract: permanent
Please visit our website to find the full Job Description and Person Specifications for this role and a helpful Candidate Guide on our recruitment process - https://www.citizensadvicemidmercia.org.uk/vacancies
To apply - applications only via our website: https://www.citizensadvicemidmercia.org.uk/vacancies/camm-application-form/
Closing Date: when a suitable candidate is found
Thank you for your interest in our vacancy. The above role is advertised on a rolling recruitment basis. We reserve the right to close the advert once a suitable candidate has been appointed. If you do not hear back from us within 15 working days, please assume that your application has been unsuccessful on this occasion. Please do not be discouraged from applying for other positions within our organisation.
We are a Disability Confident Employer
Citizens Advice Mid Mercia are an accredited (Level 1) Disability Confident employer, and values diversity and promotes equality. We encourage and welcome applications from suitably skilled candidates from all backgrounds. We follow the social model of disability which believes that it is the barriers created by society which disable people. We will use reasonable adjustments wherever possible to remove those barriers.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.