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Quality and Compliance Manager

Job details
Posting date: 10 July 2025
Salary: £45,000 per year
Hours: Full time
Closing date: 16 July 2025
Location: Kent, South East England
Remote working: On-site only
Company: PCAS Kent
Job type: Permanent
Job reference: Quality and Compliance Manager

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Summary

PCAS Kent Ltd is a rapidly growing company, providing support for people with learning disabilities, autism and mental health conditions. We currently operate in over 40 supported living services across Kent and provide outreach services to people in their own homes.

We are currently recruiting for an experience Quality and Compliance Manager to ensure that the Organisation is meeting all statutory requirements with particular regard to the CQC Single Assessment Framework and processes within the organisation. The role also incorporates gaining feedback from the people we support, staff and other stakeholders, and acting on this feedback to improve the service and working conditions.

The Quality and Compliance Manager will provide independent and neutral directional systems of service quality monitoring, providing line management to Operational managers and deputising in the absence of the Head of Operations to achieve the greatest positive impact to the people we support and to staff.

Who are we looking for?

We are looking for someone who has extensive experience within social care with a strong understanding of the professional, regulatory, statutory and corporate framework/standards relevant to social care and can demonstrate strong leadership and strategic direction for the operational functions of the business.

Essential Qualifications:

- NVQ Level 5 in Leadership and Management or equivalent.
- Experience of auditing with a proven track record.
- Full working knowledge of current statutory and regulatory CQC guidelines governing the operation of services for vulnerable people and its practical application.
- Experience in managing CQC compliance activities at an organisational level.

The role will have the responsibility of being the Registered Manager for the organisation, so we are looking for someone who is currently registered or prepared to become registered.

This is a great opportunity for someone with the required experience and knowledge to make a positive and dynamic impact in an evolving organisation.

Why choose us?

We provide all of our staff with an excellent training programme which includes online training courses, short courses as well as nationally recognised qualifications.

We also have a fantastic range of benefits for our staff which include:

- Employee Assistance Programme (which includes face-to-face counselling)

- Monthly Employee Recognition awards.

- Opportunity to gain qualifications fully paid for by us!

Please see the job description for a full list of duties and requirements to be successful for this role.

Based in Faversham but travel required across areas of work in Kent.

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