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Employer Support Officer

Job details
Posting date: 07 July 2025
Salary: £28,163 to £30,060 per year
Hours: Full time
Closing date: 03 August 2025
Location: County Hall, Bythesea Road, Trowbridge, BA14 8JN
Remote working: On-site only
Company: Wiltshire Council
Job type: Permanent
Job reference: 5153

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Summary

Salary: £28,163 - £30,060

Hours per week: 37 hours

Interview date: Wednesday 13 August & Thursday 14 August 2025



Pensions - Empowering Retirement Security

Join our Wiltshire Pension Fund as an Employer Support Officer and develop your experience and grow your career within Pensions.

Receive benefits like flexible and hybrid working arrangements, support, training, and career progression opportunities. This is also a career-graded role which allows for pay grade progression.

As an Employer Support Officer, you will be maintaining accurate pension database records. From managing data to supporting and communicating with the Fund's employer, you’ll be ensuring accuracy in monthly i-Connect portal data. Based on the received data, you will also process member records for new starters and leavers.

We seek an individual with exceptional attention to detail, effective communication skills, experience handling large data volumes, and a collaborative team spirit.

If you possess a proven track record in administrative roles within finance, pensions, or payroll settings, and have a strong desire to enhance your skills and delve into the details of the Local Government Pension Scheme, we encourage you to apply!

In the interview, you will be expected to complete a practical test. This test will include the following:

the GCSC level math questions to assess the level of attention to details and accuracy skills of the applicants,
candidates will be provided a scenario of writing a letter to a member.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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