Estate Services Supervisor
| Posting date: | 04 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | London, London/ E14 8SJ |
| Company: | Riverside |
| Job type: | Permanent |
| Job reference: | 4657 |
Summary
Job Title: Estate Services Supervisor
Contract Type: Permanent
Salary: £37,397.94 per annum
Working Hours: 35 hours per week
Working Pattern: Monday To Friday 8am to 4pm
Location: London / Millwall office 12 the quarterdeck E14 8SJ
If you share our values and are excited about making a significant impact at Riverside, please ensure you attach a current CV and covering letter. At Riverside we recruit to potential not just on skills and experience, so we encourage you to apply even if you don't meet all the essential criteria on the job description.
The difference you will make as Estate Services Supervisor
In this role you will Manage, monitor and support the Estates Services Operatives and Concierge Service staff – to ensure excellent services are provided to residents and continuous improvement is maintained. Also you will liaise with all residents to ensure their views are central to driving service delivery and standards. Ideally in this role you will contribute to the quality and health and safety of the environment by becoming a champion for customers taking responsibility for making our estates and communal areas a great place to live also you will respond quickly and efficiently to emergencies, across schemes and outside normal working hours on occasions.
About you
We are looking for someone with:
• Experience with managing large teams of operatives, 20+ staff.
• A wealth of experience about how to delight customers and manage expectations.
• A commitment to social housing.
• A ‘can-do’ attitude and solutions-driven, innovative approach that has successfully modernised services.
• A desire to engage with customers, teams and stakeholders to champion the service and be a valued member of the team.
• Confidence and strong communication skills, and an understanding of how to manage difficult conversations face to face.
• An excellent understanding of health & safety legislation (including fire safety) relating to estates management.
• The ability to work effectively on their own initiative and in caretaking teams.
Why Riverside?
At Riverside, we’re a housing association with a difference – enhancing the everyday for all our customers. For 90 years, we’ve been revitalising neighbourhoods and supporting communities by providing the homes they need to live full, fulfilling and rewarding lives.
We have a portfolio of over 75,000 affordable residential and retirement homes across the UK. Our work ranges from homelessness services to social care, employment support to retirement living, and we need the best people on board to help us.
Working with us, you’ll enjoy:
Competitive pay & generous pension
28 days holidays plus bank holidays
Flexible working options available
Investment in your learning, personal development and technology
A wide range of benefits
Diversity and Inclusion at Riverside:
We are inclusive. At Riverside, we value diversity in all its forms. We foster a workplace where all individuals are respected, empowered, and heard. Our commitment to inclusivity drives our success and enriches the lives of our customers and colleagues.
This role also falls under our Ethnic Diversity guaranteed interview scheme. If you are Ethnically Diverse and demonstrate you meet the minimum criteria for the role you will be guaranteed an interview.
Applications may close before the deadline, so please apply early to avoid disappointment.