Allocation Monitoring Officer (Homelessness) - GLA13900
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £29,751.95 to £33,585.88 per year |
| Hours: | Full time |
| Closing date: | 13 July 2025 |
| Location: | Glasgow Central, G40 2TD |
| Company: | GLASGOW CITY COUNCIL AND ARMS LENGTH ORGANISATION |
| Job type: | Permanent |
| Job reference: | GLA13900 |
Summary
Job Description
Role – Allocation Monitoring Officer (Homelessness)
Location – GCHSCP, 2 Green Wynd, Glasgow, G40 2TD
Contract Status – Permanent
Are you interested in working for the largest local authority in Scotland, in partnership with the NHS, to help improve the health and wellbeing of our community? Then, you are in the right place!
An exciting opportunity has arisen for the position of Allocation Monitoring Officer to join the Temporary Allocation Accommodation Team within Glasgow City Health and Social Care Partnership (GCHSCP), Homelessness Services.
The Temporary Allocation Accommodation Team (TAAT) provides vital support to all Homeless Teams including Connect, Community Homeless Teams (CHTs), Prison, Hospital & Housing First. The support guarantees the needs of each team are well managed, thus providing a robust and co-ordinated service. The team’s focus is on providing a holistic support framework to all service users, while safeguarding those with complex needs. These services include making sure that both the correct level of care is maintained, ensuring temporary and emergency accommodation is allocated effectively and efficiently in accordance with the community’s assessment of need.
The main duties and responsibilities are montoring and managing of all referrals using various systems in relation to Accommodation, Judicial Reviews, Void Returns and Temporary Furnished Flats. Supporting the various departments across our service, the Allocation Monitoring Officer will work in a small team co-ordinating and prioritising the workload of this team. Working with a variety of agencies, making decisions on all aspects of accommodation/housing using sound judgement.
Duties will also include risk assessments, management of utilities issues, provide a point of contact for all Registered Social Landlords, management of various mailboxes, preparation of management information on the supply and demand of temporary accommodation and ensuring that allocations are made in fair and consistent manner.
Working knowledge of the legislation and guidance of homelessness is desirable as is awareness of the complex needs of service users and an appreciation of relevant legislation and Code of Guidance.
The successful applicant will have a flexible approach to service delivery and demonstrate the ability to communicate effectively with internal/external customers and other agencies.
These roles are excepted under Rehabilitation of Offenders Act 1974 (Exclusions and Exceptions) (Scotland) Order 2013 (as amended).
If you would like to find out more about the role before applying, you can contact: Sarice Ashcroft, Service Co-ordinator on 07467547944 or by email: Sarice.Ashcroft@glasgow.gov.uk
Working for us!
For more information on Glasgow City Health and Social Care Partnership (GCC) please visit the following websites:
GCC Website and GCC Conditions of Service
Application Packs
The following alternative Application Packs can be requested in other format for example, Braille, Audio and other languages. To request an alternative Application Pack please phone 0141 287 1054. Packs will be posted out to you 2nd class within 3 working days of receiving your telephone request. Please note the closing date of the job advert if requesting this to ensure that you give yourself plenty of time to complete your application form and return to us.
Further Information
Please note that Glasgow City Council is currently completing a Job Evaluation exercise and introducing a new pay and grading structure which may impact on current salaries quoted in job adverts, see
GCC Job Evaluation
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