Contact Officer
| Posting date: | 04 July 2025 |
|---|---|
| Salary: | £29,760 to £32,664 per year |
| Additional salary information: | Potential to earn up to £2,500 weekend working allowance, which is claimable once you have completed your classroom-based training and are working your shift pattern. |
| Hours: | Full time |
| Closing date: | 03 August 2025 |
| Location: | Bournemouth, Dorset |
| Remote working: | On-site only |
| Company: | Dorset Police |
| Job type: | Permanent |
| Job reference: |
Summary
Acting as the front line of policing as one of our Contact Officers at Bournemouth HQ you will be responsible for receiving non-emergency and emergency calls, and online contact from members of the public. Your role will be ensuring the most appropriate help and support is established, handling every call with empathy, whilst remaining calm when dealing with potentially sensitive and upsetting calls.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.