Maintenance Administrator
| Posting date: | 03 July 2025 |
|---|---|
| Salary: | £28,000 to £29,000 per year |
| Hours: | Full time |
| Closing date: | 02 August 2025 |
| Location: | Hertford, Hertfordshire, SG13 7NW |
| Company: | Daniel Owen Ltd |
| Job type: | Permanent |
| Job reference: | FTMA_1751540282 |
Summary
Maintenance Administrator
Permanent
Office based
Hertford
0800-1600
To arrange, schedule and manager electrical maintenance works in residential and communal properties using the company workflow system. Work tasks can include, but not limited to, scheduling reactive maintenance works for engineers, booking appointments with residents/site staff to gain access to properties, uploading Asbestos reports onto works orders, ordering materials, day-to-day generic updating of spreadsheets and client portals.
Responsibilities and Duties
1. Input jobs into the company workflow management system
2. Update job workflows on the management system
3. Book appointments with residents, caretakers etc
4. Schedule appointments for engineers including re-scheduling appointments for priority jobs
5. Daily uploading of Asbestos Reports onto works orders on our scheduling system.
6. Basic understanding and interpretation of engineers technical notes.
7. Updating spreadsheets, overdue reports and client portals
8. Arrange parking for engineers (when required)
9. To deliver excellent customer service
10. To undertake any training provided by the company
11. To fully participate with performance improvement programmes, including appraisals
12. To liaise with office staff and supervisors to assist in the resolving of queries
13. To support any business change for the benefit of the company
14. Adhere to any KPI's set by the company
15. Any ad-hoc duties as reasonably instructed by your line manager or directors