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Supplier Relationship Officer

Job details
Posting date: 02 July 2025
Salary: £40,000.0 per year
Additional salary information: £40,000 per annum - Negotiable
Hours: Full time
Closing date: 01 August 2025
Location: Stoke-on-Trent, Staffordshire, ST1 3AU
Company: Hays Specialist Recruitment
Job type: Permanent
Job reference: 4703512_1751469135

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Summary

Your new company
A global organisation based in Staffordshire who are now looking for a Procurement professional to join their growing team on a permanent basis.
Your new role
As a Supplier Relationship Officer, you'll be the central point of expertise for all things supplier-related. From managing contract renewals and performance reviews to negotiating SLAs and driving continuous improvement, you'll ensure our suppliers deliver maximum value while aligning with company policy and SRM best practices.
Key Responsibilities Include:

  • Lead supplier reviews and performance management initiatives.
  • Coordinate framework agreements and ensure value for money (VFM).
  • Negotiate KPIs and SLAs with suppliers and service owners.
  • Conduct due diligence and manage the Preferred Supplier List.
  • Oversee the tender process from ITT to contract finalisation.
  • Benchmark market data and explore new sourcing territories.
  • Support onboarding, compliance audits, and procurement strategy.

What you'll need to succeed

  • CIPS Level 4+ qualification or equivalent experience.
  • Strong background in procurement, supplier management, and negotiations.
  • Excellent communication and interpersonal skills.
  • Experience with KPIs, SLAs, and contract compliance.
  • Analytical mindset with a drive for continuous improvement.
  • Ability to build relationships across all levels of the business.

What you'll get in return

  • Competitive salary and benefits package.
  • Bonus schemes and recognition for performance.
  • Life assurance, income protection, and long service awards.
  • Company pension and tax-free childcare scheme (UK only).

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

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