Post Room / Portering Operative
| Posting date: | 02 July 2025 |
|---|---|
| Hours: | Part time |
| Closing date: | 01 August 2025 |
| Location: | B2 4BH |
| Company: | Mitie |
| Job type: | Permanent |
| Job reference: | 78332 |
Summary
Contract Type: PermanentType of Employment: Part TimeHours: 30 Per Week Salary: £ 12.60 Per HourLocation: GPA - Birmingham - Stephenson Street
Job Overview
-Delivering the exceptional, every day
Hours are :08:00-14:30 Monday to Friday.
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture - our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities
· Sort incoming mail and parcels and ensure they are distributed to the appropriate departments or recipients.
· Prepare outgoing mail, including weighing, sorting, and addressing, ensuring it meets postal requirements.
· Maintain records of sent and received items, including tracking deliveries and managing delivery logs.
· Operate postal equipment such as franking machines, x-ray, scanners and sorting systems, ensuring they are used correctly and maintained.
· Monitor stock levels of necessary supplies, including envelopes, stamps, and other post room materials, and place orders when required.
· Assist with filing and archiving tasks as needed.
· Liaise with courier companies for special deliveries or urgent dispatches.
· Manage internal mail distribution, ensuring internal communications are delivered promptly.
· Assist with the collection and handling of couriered packages, ensuring the safe receipt and delivery of items.
· Portering - Assist with re-location, transfer of items around the building and where required to local related sites..
· Facilities - Assist with meeting room set up and support where required.
· Support - Where required assist with supporting the Front of House Team and other soft services team where required.
· Ensure compliance with health and safety regulations, keeping the post room neat, organized, and free from hazards.
Main duties
· Handling all incoming and outgoing post
· Operating post room equipment such as X-Ray's, scanners, franking machines
· Adhering to Operating Procedures and Health & Safety requirements
· Recording all incoming and ougoing post
· Portering where requires
· Provide support to additional departments where required
· Keep post room clean, tidy and free from clutter and debri.
· Ensure pinning in/out is maintained in line with time management processes.
Person Specification
· Be well presented
· High level of literacy and verbal skills
· Self motivated
· Team player
· Previous experience desirable but training can be provided.
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
· Ensure compliance with Mitie's information security procedures in all activities;
· Proactively identify and report security risks to your manager;
· Report actual and suspected security incidents;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right
Job Overview
-Delivering the exceptional, every day
Hours are :08:00-14:30 Monday to Friday.
• Our purpose: our expertise, care, technology and insight create amazing work environments, helping our customers be exceptional every day.
• Our promise to our people: a place to work where you can thrive and be your best every day.
• Our promise to our customers: a trusted partner creating exceptional environments for your customers and people, adding value every day.
• Our culture - our core values and how we behave:
o We are one Mitie: we work as one to deliver a seamless, unrivalled service. We are all in it together, if we can help a customer or colleague in any way, we will. We are one Mitie.
o We are built on integrity and trust: integrity and trust are at the heart of all we do. We are the face of company. We treat others as we would like to be treated. We are proud to work for Mitie.
o We go the extra mile: whether it's keeping things running smoothly in a safe environment, looking for new ways to do things better or fixing problems, going the extra mile for our colleagues and customers and keeping our promises is in our DNA.
o Our diversity makes us stronger: we are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal.
o Our customers' business, is our business: we are a partner, trusted for our expertise and for putting our customers at the heart of everything we do.
Job objectives and responsibilities
· Sort incoming mail and parcels and ensure they are distributed to the appropriate departments or recipients.
· Prepare outgoing mail, including weighing, sorting, and addressing, ensuring it meets postal requirements.
· Maintain records of sent and received items, including tracking deliveries and managing delivery logs.
· Operate postal equipment such as franking machines, x-ray, scanners and sorting systems, ensuring they are used correctly and maintained.
· Monitor stock levels of necessary supplies, including envelopes, stamps, and other post room materials, and place orders when required.
· Assist with filing and archiving tasks as needed.
· Liaise with courier companies for special deliveries or urgent dispatches.
· Manage internal mail distribution, ensuring internal communications are delivered promptly.
· Assist with the collection and handling of couriered packages, ensuring the safe receipt and delivery of items.
· Portering - Assist with re-location, transfer of items around the building and where required to local related sites..
· Facilities - Assist with meeting room set up and support where required.
· Support - Where required assist with supporting the Front of House Team and other soft services team where required.
· Ensure compliance with health and safety regulations, keeping the post room neat, organized, and free from hazards.
Main duties
· Handling all incoming and outgoing post
· Operating post room equipment such as X-Ray's, scanners, franking machines
· Adhering to Operating Procedures and Health & Safety requirements
· Recording all incoming and ougoing post
· Portering where requires
· Provide support to additional departments where required
· Keep post room clean, tidy and free from clutter and debri.
· Ensure pinning in/out is maintained in line with time management processes.
Person Specification
· Be well presented
· High level of literacy and verbal skills
· Self motivated
· Team player
· Previous experience desirable but training can be provided.
Health and Safety responsibilities
· Follow Group and company policies and procedures at all times;
· Report any apparent deficiencies in systems of work or equipment provided that may result in failure of service delivery or risk to health and safety or the environment;
· Use all work equipment and personal PPE properly and in accordance with training received;
· Report any issues or training needs to your Line manager and /or via your divisional incident reporting system;
Information Security
· Ensure compliance with Mitie's information security procedures in all activities;
· Proactively identify and report security risks to your manager;
· Report actual and suspected security incidents;
Note
This job description Is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. Specific tasks and objectives will be agreed with the post holder throughout the period of employment. The job description may be varied from time to time by the Company to reflect changes in the post holder's role and/or the needs of the business.
At Mitie we know that ‘our diversity makes us stronger'. We're committed to creating a diverse and inclusive environment where our people can thrive and be their best every day. We are very proud of our rich and diverse culture and backgrounds. Our diversity creates ideas and insights. Everyone at Mitie has a voice and is treated as an equal. We recognise the unique contributions that you can bring and our people and customers thrive when we get this right