Customer Service Advisor
| Posting date: | 02 July 2025 |
|---|---|
| Hours: | Full time |
| Closing date: | 01 August 2025 |
| Location: | Port Solent, Portsmouth |
| Remote working: | On-site only |
| Company: | Premier Marinas Ltd |
| Job type: | Permanent |
| Job reference: |
Summary
We are seeking to recruit a Customer Service Advisor to join our friendly, hardworking team at Port Solent Marina.
As the face and personality of the marina, you will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic to join a fast-paced team in a great location.
Candidates must be able to demonstrate:
• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling
• Ability to learn and use computer software systems
• “A can do” attitude and flexible approach to teamwork
This role will be primarily office based and working in the lock but will also include some outdoor working and the rota will provide for working some weekends and bank holidays.
Experience of boating would be advantageous but not essential as training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Application deadline: Thursday 31st July 2025 although we reserve the right to appoint prior to this date. Successful applicants will be contacted within 2 weeks of that date.
Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.
As the face and personality of the marina, you will play a vital part in how we are viewed by berth holders and visitors to our site and this is a great opportunity for a customer focused individual, with a flexible work ethic to join a fast-paced team in a great location.
Candidates must be able to demonstrate:
• Ability to understand and deliver excellent customer service
• A good understanding of enquiry and sales handling
• Ability to learn and use computer software systems
• “A can do” attitude and flexible approach to teamwork
This role will be primarily office based and working in the lock but will also include some outdoor working and the rota will provide for working some weekends and bank holidays.
Experience of boating would be advantageous but not essential as training, where required, will be given. In all cases we will support you to grow your skills and assist you to reach your potential.
Premier Marinas offers a competitive salary and pension, 24/7 access to an online GP, Private Medical Cover, free onsite parking, annual leave incl. additional birthday leave and other benefits, alongside training and development opportunities delivered through our dedicated online academy.
If you’re excited about this role but your past experience doesn’t align perfectly, we encourage you to still apply. Full training can be provided, and you may be just the right candidate for this or for any other roles we have – apply today!
We believe that diversity makes us stronger. We will treat all applicants equally and with respect irrespective of their age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Application deadline: Thursday 31st July 2025 although we reserve the right to appoint prior to this date. Successful applicants will be contacted within 2 weeks of that date.
Proof of eligibility to work in the UK on start of contract will be required. Our Applicant Privacy Notice is available on our website.