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ACRO customer Services Advisor

Job details
Posting date: 27 June 2025
Salary: £29,106 to £31,296 per year
Hours: Full time
Closing date: 09 July 2025
Location: Fareham, Hampshire
Remote working: On-site only
Company: ACRO
Job type: Permanent
Job reference: HC621544

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Summary

The successful applicant will be the first point of contact for all types of telephone calls and emails from the public and Police Forces requesting information on the services provided by ACRO. You will also be responsible for ensuring callers are given the correct advice and information, resolving application issues and re-directing the caller to other specialists within ACRO as necessary.
You will be the public face of ACRO with an emphasis on maintaining a high standard of service.

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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