Scheme Engagement Officer
| Posting date: | 30 June 2025 |
|---|---|
| Salary: | £28,513 per year |
| Additional salary information: | plus benefits |
| Hours: | Full time |
| Closing date: | 28 July 2025 |
| Location: | Salford, Greater Manchester |
| Remote working: | On-site only |
| Company: | ForHousing |
| Job type: | Permanent |
| Job reference: |
Summary
Everything we do aims to positively impact the lives of our social housing tenants and deliver on what matters to them and their communities. We provide safe, well-maintained, sustainable homes and deliver customer-focused services. ForHousing is a place where everyone can thrive and be themselves.
As part of our Assets and Sustainability team, you’ll ensure our key delivery partners comply with our tenant liaison process, so that tenants are engaged in investment activity.
Why ForHousing?
• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Capturing customer and stakeholder information from a range of sources.
• Undertaking property visits to tenants’ homes, to gather information and deal with enquiries.
• Developing methods of obtaining tenant feedback and producing statistics for informing our investment strategy.
• Carrying out general administrative duties.
What we’re looking for:
• Experience of working in a customer-facing environment.
• Experience in housing or construction would be beneficial.
• Great communications skills.
• Knowledge of the support needs of vulnerable people.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this advert early, depending on application volumes.
As part of our Assets and Sustainability team, you’ll ensure our key delivery partners comply with our tenant liaison process, so that tenants are engaged in investment activity.
Why ForHousing?
• Best companies 2-star employer – our colleagues rated us an “Outstanding Place to Work”.
• STAR – through our partnership with STAR you can save money on everyday spending and make your money go further with discounts across a wide range of shops and products.
• Smartech – purchase technology or white goods and spread the cost.
• Wellbeing centre – gym discounts, exercise videos, mindfulness tools, nutrition advice, financial advice and more.
• Cycle to work scheme – save up to 40% on bikes and equipment.
• Employee Assistance Programme – access to a 24/7 counselling and support helpline.
What you’ll be doing:
• Capturing customer and stakeholder information from a range of sources.
• Undertaking property visits to tenants’ homes, to gather information and deal with enquiries.
• Developing methods of obtaining tenant feedback and producing statistics for informing our investment strategy.
• Carrying out general administrative duties.
What we’re looking for:
• Experience of working in a customer-facing environment.
• Experience in housing or construction would be beneficial.
• Great communications skills.
• Knowledge of the support needs of vulnerable people.
ForHousing is an equal opportunities employer and welcomes applications from all sections of the community. We especially welcome applicants from the Armed Forces community.
If you need any adjustments to be made to our recruitment process, please get in touch with the team on recruitment@forhousing.co.uk
Please note we reserve the right to close this advert early, depending on application volumes.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.