Senior IT Support Engineer
| Posting date: | 26 June 2025 |
|---|---|
| Salary: | £35,000.00 to £50,000.00 per year |
| Additional salary information: | Benefits |
| Hours: | Full time |
| Closing date: | 03 July 2025 |
| Location: | Bristol, Bristol, bs79jp |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Experis |
| Job type: | Permanent |
| Job reference: | BBBH415390_1750934054 |
Summary
Senior IT Support Engineer, 2nd Line/ 3rd Line
Location: Bristol
Salary Range: £30000- 50000 + Benefits
As our Senior IT Support Engineer, you'll be the escalation expert-leading on all things infrastructure and supporting mission-critical systems. You'll be managing everything from Windows desktops and servers to cloud integrations and enterprise networking, ensuring impeccable uptime and operational excellence.
Windows Desktop & Server Management: Covering ADDS, DHCP, DNS, File Services, RDS, IIS; user provisioning, server buildout, and troubleshooting.
Virtualisation: Design, deploy, and manage with VMware ESXi/vCentre and Hyper?V; clustering is a strong advantage
Backup & DR: Champion backup strategies and disaster recovery operations-Veeam or equivalent.
Cloud & M365/Azure: Own administration of Microsoft?365, Azure, and Intune.
Scripting & Automation: Build and adapt scripts in PowerShell and other languages to automate processes.
Networking & Security: Configure routers, VLANs, ACLs, VPN/IPsec tunnels, wireless with RADIUS, VOIP systems, and firewalls (Sophos XG/Cisco).
Cross-Platform Systems: Support Linux (patching, security), MacOS (JumpCloud, ACMT), SQL Server, and IOS.
Mentorship & Projects: Lead migrations, deliver junior staff coaching, contribute to IT strategy and documentation.
Certifications: MSCE, VMware VCP, Cisco, Apple ACMT, and ITIL V3/V4.
Cloud migration/project experience (Azure, Oracle, M365, server-to-cloud).
Experience with AutoTask, Datto RMM, and Cyber Essentials compliance.
Containerisation know-how (Docker, Kubernetes).
Excellent communication skills and proven leadership potential with an interest in stepping up to Team Lead roles
Growth & Recognition: Structured training, certification support, and career progression.
Modern Work Environment: Collaborative culture, flexible working, and access to the latest tools and platforms.
Impact & Influence: Be central to key infrastructure projects and security initiatives that shape our future success.
Competitive Package: Strong base salary, performance bonuses, healthcare, and pension plan.