Service Manager - Halls & Music Development - DEE06074

Posting date:	23 June 2025
Salary:	£45,453.00 to £50,720.00 per year
Hours:	Full time
Closing date:	06 July 2025
Location:	Dundee, DD1 3BB
Company:	Dundee City Council
Job type:	Permanent
Job reference:	DEE06074

Summary

Job Description

Leisure & Culture Dundee is a Scottish Charitable Incorporated Organisation (SCIO) SC042421. It was established by Dundee City Council in July 2011 to deliver leisure, sports, library, information and cultural services for the city.

www.leisureandculturedundee.com

Are you ready to take centre stage in one of Scotland’s most iconic cultural venues?

Caird Hall, located in the heart of Dundee’s historic city centre, is seeking an ambitious, new manager to lead the next chapter of this landmark concert and event space. With a rich legacy hosting world-class performers, civic events, and community celebrations, Caird Hall is poised for transformation – and we need a leader with the passion, resilience, and creativity to guide it.

This is an opportunity to shape the future of a nationally significant venue in a city bursting with cultural ambition. Dundee is evolving – with the V&A Dundee, Eden Project plans, and waterfront regeneration all pointing to a city on the rise. Caird Hall must evolve too.

We are seeking a manager who sees challenge as opportunity: someone who can tackle operational complexities while thinking big about programming, community engagement, and commercial viability. Yes, there are hurdles – from updating systems to broadening the appeal of the venue – but for the right candidate, this is the canvas on which to make your mark.

37 Hours per week, including evening and weekend work.


This job requires you to be in the building and part of the team

Team: Cultural and Library Services Location: Caird Hall For more information see the pack. I’m happy to talk to interested candidates. anna.day@leisureandculturedundee.com

Requirements

Degree in Hospitality, Event Management or relevant equivalent qualification or experience

Responsibilities

To strategically lead, develop and manage the operations of the Caird Hall Complex in line with the priority objectives of Leisure and Culture Dundee, promoting an outstanding venue offer for audiences and visiting events.

The Individual

You will have proven experience in venue management, live event operations, or a related role in the arts, entertainment, or hospitality sector.

Proven experience of leading successful business plan implementation. Extensive people management experience. Ability to set staff standards and monitor delivery through effective performance management.

Proven ability to manage change and continual improvement strategies.

Proven understanding and experience in live event planning, marketing, delivery and reporting.


Flexibility to work evenings, weekends, and public holidays as required by the event schedule.

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.