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Support Worker

Job details
Posting date: 20 June 2025
Salary: £24,030 to £24,513 per year
Hours: Full time
Closing date: 11 July 2025
Location: LE11 1DW
Remote working: On-site only
Company: Nottingham Community Housing Association
Job type: Permanent
Job reference:

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Summary

Salary: £24,030 - £24,513 per annum
Location: Loughborough
Hours: 37
Closing Date: 11/07/2025 23:59
The Vacancy

Here at NCHA we have a fantastic opportunity for the right person to join our friendly and supportive City Heights team as a Support Worker.



City Heights is a supported living service that provides long term support to persons living with a learning disability or a mental health illness. The service enables people to learn independent living skills and develop their confidence and obtain work or voluntary employment. The service promotes therapeutic support in a psychologically informed environment.



Did you know NCHA was officially ranked as one of the UK’s best places to work? This year, we were officially ranked as the 41st UK’s Best Workplace™ by Great Place to Work UK. Take a look at our working life, benefits, and values, to see why 77% of our colleagues say it is a great place to work.

Please note we are not currently offering visa sponsorships.



The Role

As a Support Worker some of your key duties and responsibilities may include but are not limited to:

Provide face to face support to vulnerable adults.
Support to teach and develop daily living skills, emotional stability and increase confidence.
Write follow and review detailed support plans and risk assessments.
Maintain working relationships with family, social workers and other professionals.
Encourage positive behaviour and meaningful change in people's self-esteem and abilities.
Use training provided to develop and increase personal skill base.
Follow procedures, legislation and health and safety standards.


What we are looking for

Our ideal candidate is not looking for a regular 9-5 role. They will be a positive, compassionate person who is willing to go the extra mile for our services users. We would like to hear from you if you have great organizational skills and experience mixing face to face practical work with accurate computer-based record keeping. They will be open and supportive to the needs of others and resilient and creative with ways to encourage and promote positive change in individual’s daily lives. They will be aware of the needs of vulnerable adults and able to communicate effectively with other professionals and agencies in resolving and supporting issues.



Working Hours

All successful candidates will be required to work on a rota basis over a 24-hour period including weekends, bank holidays and sleep-ins. Shift patterns are 7.30am-3.00pm, 1.00pm-9.00pm and mid shifts. You will occasionally be required to attend training at our Head Office, which is based in Clifton.





As an Equal Opportunities and Disability Confident Employer, NCHA welcomes applications from all suitably qualified candidates including those from Black, Asian and minority ethnic groups and disabled candidates. As part of our LGBT Allies Programme, we also welcome applications from members of the LGBT community and encourage inclusivity in the workplace.





USEFUL TOP TIPS:

You will need to attach a CV in order to apply for this role.
All correspondence will be via your registered email address.
View the full Role Profile in the document tab at the top of the page and refer to the Person Specification section of the Role Profile to complete your application – show us why you are suitable!
For more information about NCHA, please refer to the attached ‘Helping Our Customers’– get a better idea of what we do across the organisation!
To apply,

Click the Apply Now button at the top of this page.

Interviews will be ongoing, and we reserve the right to close this vacancy early if enough interest is received.

We look forward to receiving your application!



The Company

We’re Nottingham Community Housing Association, known to many as NCHA. We’ve been around since 1973, and we're really proud of that. We're more than just a housing association: we deliver care and support to people all over the East Midlands. Read our story to find out more about us.


Some Benefits

Wellbeing
plan

NCHA
pension

Free DBS
checks

£250 referral bonus

Generous annual
leave

Free healthcare
cash plan

Company social
events

Enhanced maternity, paternity and adoption leave and pay

Free training and development

Access to cycle to work and discounted bus pass schemes

Proud member of the Disability Confident employer scheme

Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.

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