Technical Business Analyst - Web
| Posting date: | 20 June 2025 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | Competitive |
| Hours: | Full time |
| Closing date: | 20 July 2025 |
| Location: | Equity House, Irthlingborough Road, Wellingborough,, NN8 1LT |
| Company: | Booker Group |
| Job type: | Permanent |
| Job reference: | 26250 |
Summary
Booker.co.uk is the fastest growing business to business wholesale website in the UK, and takes customer orders that account for c.30% of Booker Group’s sales. The IS Web team look after all infrastructure and application software that run the Booker Group web sites & apps, including the Booker.co.uk our B2B commerce web site, and also the content only consumer facing web sites operated for various divisions and brands within the Booker Group. The IS team work closely with the Booker Digital team to ensure the systems deliver a seamless end user online experience to our customers.
The Technical Business Analyst works within the Booker IS department, and is responsible for delivering effective, secure and efficient systems in digital to help improve customer satisfaction and cash profit. The role sits within the Web projects team and is responsible for the delivery of projects and changes for our web sites and apps. The ideal candidate will have experience of developing digital systems and web technology in a fast paced, customer focussed business, and will be enthusiastic about delivering system enhancements, analysing bugs and data, and finding solutions to complex issues.
- External technology suppliers.
- Booker IS colleagues across all systems.
- Tesco Technology colleagues.
- IS Service Desk.
- Customers.
- Booker Digital team.
- Internal business customers across all parts of the Booker Group.
- Prior experience as a Technical Business Analyst
- Good practical experience of web technologies like HTML, XML, CSS, Bootstrap, JavaScript.
- Experience of managing integrated e-commerce products (e.g., Sitecore Experience Commerce) incorporating Apps, modern website technologies and web development
- Previous experience in APIs management and development
- Experience of using system performance tools such as Datadog is desirable.
- Strong understanding of data analysis, database management, and system integration.
- Proven experience of using testing and issue management tools such as Jira.
- Knowledge and understanding of web site analytics tools such as Google Analytics, Google Tag Manager, BigQuery and ContentSquare.
- Good technical project management background with successful delivery of change programs to time, quality and budget within an agile development framework.
- Experience with software development lifecycle (SDLC) methodologies, including Agile and Waterfall.
- Good people management, with proven ability to effectively work with internal and external teams.
- Service management skills with experience of successful troubleshooting issues and support provision.